Twitter
Facebook
Linked In
RSS
Login or Register
New to InternetRetailing?
Register Now
Internet Retailing

RetailCraft 14 - “We’re never monotone” - Fortnum & Mason and Liberty London

Linked InTwitterFacebookeCard
RetailCraft 14 - “We’re never monotone” - Fortnum & Mason and Liberty London

Podcasts really shouldn’t be this much fun! The word “iconic” is for once apt, as we have a wide-ranging chat in the studio with these two UK-yet-global retailers, Fortnum & Mason, and Liberty London. With over 400 years of history being them we hear how focus, sticking to your DNA and having a real personality infuse both retailers.

 

Zia Zareem-Slade (Customer Experience Director at Fortnum & Mason) and Eric Fergusson (Ecommerce Director at Liberty London) join Jamie Merrick and Ian Jindal in our London studio.

 

We discuss their roles, what makes their businesses distinctive, “a celebration of the exceptional” and retail ‘as a movement’; from ‘joy-giving gifts’ to being ‘more relevant to more people more often’, via ‘how I got my job’. During this free-ranging conversation you’ll certainly agree that they are ‘never monotone’.

 

We mention the insta feeds a couple of times in the podcast so do get a slice of the glamour at www.instagram.com/fortnums and www.instagram.com/libertylondon

Run time: 45 minutes.

 

Click here to listen on PodBean

 

 

 

 

Click here to listen on PodBean

 

Information:

Gail Schuman: www.linkedin.com/in/gailshuman/

Jennifer Roebuck: www.linkedin.com/in/jroe/

Robin Phillips: www.linkedin.com/in/robin-phillips-rgp/

Vera Hartmuth: www.linkedin.com/in/vera-hartmuth-7405962/

Ian Jindal: www.linkedin.com/in/ianjindal/ and www.twitter.com/ianjindal

 

Recorded on location in London, UK at Spiritland Studios. Episode photo credit: Ian Jindal.

Linked InTwitterFacebookeCard

To access this content you must be a Full Member

Please register as a member to get access to our content.

You are currently viewing this as a Guest

Already a member? Log in here


Register

By registering for an account you agree to our Terms & Conditions and
Privacy Policy

Become a Member

Create your own public-facing profile
Gain access to all Top500 research
Personalise your experience on IR.net
Retail X
Primary research data & analysis is provided to InternetRetailing under licence by RetailX.

© InternetRetailing Media

Latest Tweet

Internet Retailing
Tamebay
eDelivery
Twitter
Facebook
Linked In
Youtube
RSS
RSS
Youtube
Google
Linked In
Facebook
Twitter