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To round off the series Ian and Rachel explore at the latest trends and innovations in the D2C world,changing consumer behaviours and up and draw upon our latest research including the 2022 Brand Index and the Global Elite 1000 2022.

Ian Jindal CEO at RetailX and Rachel Henwood Senior Sales Consulting Director, EMEA at Oracle Retail take a tour of New York’s flagship D2C luxury stores including Zegna, lululemon and M&Ms store.

This episode will investigate the new relationships between partners when transitioning to D2C, with a focus on the ideal states for the new world of D2C and how it can exist alongside an existing relationship. Ian interviews Mira Samani, Head of Global Digital Strategy and Planning at global drinks brand Diageo and Rachel Glynn, Head of Ecommerce at luxury fashion label Radley London.

This episode will provide an authoritative overview of the new types and quantities of data D2C and the growth of ecommerce creates – and most importantly, how to keep on top of it. During the episode we hear from experts Warren Richmond, CEO of Situ Live, Robin Phillips CEO of The Watch Shop, Nadine Neatour, Director of Marketing at Selfridges and Martin Francis, GM at FitFlop.

This episode will delve into direct-to-customer relationships, including how to build a great experience, how to measure success and how D2C differs from retail as we chat to Liberty London, Revolution Beauty and FitFlop.

This episode focuses on the move to selling direct; how this sits with wholesale agreements and retail partnerships and everything in between.