Tesco expands Whoosh rapid delivery service to 1,000 stores

Tesco Whoosh

Tesco Whoosh

Big 4 grocer Tesco has expanded its rapid delivery service rollout, Whoosh, to 1,000 Express stores across the UK.

The supermarket giant first launched the online service in May 2021, with a target of having 800 stores offering the speedy delivery service by the end of February 2023.

However, it now serves 55% of UK households, with The Hammersmith Olympia Express store in London became the 1,000th Tesco Express to offer the service.

Click here to sign up to our newsletter

Customers have the chance to order food and snacks from a curated list of 2,500 to 4,500 essential products in as little as 30 minutes, with delivery set at £2.99 for orders that cost £15 or more, via Whoosh.

“Our Whoosh service is rolling out at a rapid pace, opening in two Express stores a day on average this year. We’ve beaten our own target and we are seeing growing evidence that customers love the quality, speed and convenience of the service,” head of whoosh at Tesco, Greg Bertrand said.

“We are getting faster, and our availability is at a consistently high level. Whether it is a missing ingredient as you start to prepare a meal or ordering a finest meal deal to eat that night, Whoosh can quickly come to the rescue.”

The supermarket giant has also figured out ways to further improve the customer experience, including offering 15-minute delivery window estimates and live tracking of the rider on a map via the app.

Read More

You may also like

Register for Newsletter

Created with Sketch.

Receive 3 newsletters per week

Created with Sketch.

Gain access to all Top500 research

Created with Sketch.

Personalise your experience on IR.net