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Walmart delivers to garages with myQ smart technology


Walmart has partnered with myQ smart garage technology to expand in-garage delivery through its Walmart+ InHome services.

Homeowners who already use the myQ app to monitor, control and secure their garage door, and Walmart+ InHome members, will soon be able to have their Walmart groceries and household essentials conveniently delivered to their garage.

InHome associates will also be able to pick up returns within the garage, eliminating the hassle of returns for customers. “The goal of Walmart+ InHome is to give our members convenience and choice and, over the last few years, we’ve discovered our in-garage delivery option is a popular choice among members,” said Whitney Pegden, VP and GM, InHome.

As online shoppers continue to demand better delivery solutions that are safe, convenient and flexible, retailers, such as Walmart, are leveraging myQ to make it even easier for customers to take advantage of the benefits of in-garage delivery.

“With over 210 million packages having vanished from porches across the US last year, many consumers feel the need to schedule their day around deliveries to ensure they get their packages and groceries,” said Kiel Fitzgerald, senior director of delivery Services for Chamberlain Group, a leader in access control solutions with its Chamberlain and LiftMaster garage door opener brands and myQ technology.

“In-garage delivery puts the customer in control with no need to schedule the day around deliveries – rain or shine, packages and groceries will stay safe inside the garage until someone is free to get them.”

Customers will be able to purchase groceries, household essentials and other items from the Walmart app, and have the option of having them delivered into the garage. Full-time, tenured Walmart associates will be assigned to the delivery, providing a trusted face for every order.

On delivery day they will get one-time access to the garage via a myQ connected device. They’ll put away the order in the garage (and – if available – the garage fridge,) sanitise any surface they touched, plus even pick up any returns. Once the delivery is complete, they will close the garage door to ensure the home and packages are secure.

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