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Analysis

Editorials, opinion, analysis, guest writers, industry comment and more…

Analyses

Editoriaux, avis, analyses, écrivains invités, commentaires sur l’industrie

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Article Archive for June 2010

E-COMMERCE PARIS 2010, 21. – 23. September, Paris
June 30, 2010 – 2:06 pm | Comments Off

Die E-Commerce Messe Paris (21.-23.9.2010) findet dieses Jahr zum 7. Mal statt. Dieses Jahr ist die Messe verstärkt europäisch ausgerichtet: Zu der Veranstaltung im September 2010 sind über 40.000 europäische E-Händler eingeladen. 30 Prozent der Aussteller kommen aus den europäischen Nachbarländern.

E-Commerce-Konferenz an der Rennstrecke: am 30.7. auf dem Nürburgring
June 30, 2010 – 10:30 am | Comments Off

Der Shopsystem-Hersteller 4SELLERS betitelt sein Event, das am 30.07.2010 am Nürburgring stattfindet, stilgerecht “Auf Poleposition – das perfekte Setup für Ihren Online-Handel”.

One in every £10 will be spent online by 2012: study
June 29, 2010 – 2:20 pm | Comments Off
One in every £10 will be spent online by 2012: study

E-commerce will take a 10% share of the UK’s retail market by the end of 2012, says a new report from Paypal. This will make it, says PayPal managing director Carl Schieble, “the silver lining in the economic crisis” at a time of slow growth on the high street.

Charles Tyrwhitt invests for growth
June 29, 2010 – 1:46 pm | One Comment
Charles Tyrwhitt invests for growth

Jermyn Street menswear retailer Charles Tyrwhitt is investing in new e-commerce technology as it looks to meet ambitious growth targets this year. Getting customer names and addresses right, it says, is key to successful online selling.

Carpetright websites welcome 40,000 weekly visitors
June 29, 2010 – 1:14 pm | One Comment
Carpetright websites welcome 40,000 weekly visitors

E-commerce websites from the Carpetright group are attracting thousands of visitors a week, the company’s annual results showed today.

M-retailers should embrace the power of SMS and MMS for marketing, customer service and staff management
June 29, 2010 – 12:05 pm | Comments Off
M-retailers should embrace the power of SMS and MMS for marketing, customer service and staff management

Many retailers are getting bogged down in recreating web-like experiences on mobile, when simple SMS and MMS services are cheap, easy and effective to roll out and give a great mobile presence, delegates at M-Retailing’s JumpStart event in London were told. They can also save retailers money on customer care and benefit staff as well

Online price checker saves shoppers £75m
June 29, 2010 – 11:03 am | Comments Off
Online price checker saves shoppers £75m

Asda says its online price checker has saved its shoppers millions since it was launched. But what does a tool that guarantees the lowest price mean for the future of online grocery shopping?

Retailers must understand m-web third party value chain to succeed, warns Gomez
June 29, 2010 – 10:53 am | Comments Off
Retailers must understand m-web third party value chain to succeed, warns Gomez

While many retailers are toying with whether m-web or an app is the way to go with m-retail, many are overlooking some of the more complex issues surrounding delivering a consistent user experience through the chain of third parties that sit between the consumer and the retailer, m- and e-commerce optimisation company Gomez warned retailers at M-Retailing’s JumpStart event in London last week

Investment of £4m for Getting Personal
June 29, 2010 – 10:15 am | Comments Off
Investment of £4m for Getting Personal

Gift website Getting Personal has won £4m in investment as it looks to expand in a fast-growing market. The investment, from ISIS Equity Partners, will fund the company in growing its core business of offering innovative gift ideas across a wide range of categories.

New site launch to sell newspaper subscriptions
June 29, 2010 – 10:02 am | Comments Off
New site launch to sell newspaper subscriptions

Buying subscriptions to a range of newspapers from one dedicated site is now a reality, thanks to ThreePM, who also run the Magazine Group subscription website.

Contactless payments not taking off as recession curbs retailer and bank investment in the technology
June 29, 2010 – 9:59 am | Comments Off
Contactless payments not taking off as recession curbs retailer and bank investment in the technology

Much hyped contactless payments may be a long way off from becoming the norm in the UK – despite trials by retailer Boots ahead of a potential roll out at their till-points nationwide – because the recession has delayed both retailers and issuers from investing the technology, finds analyst Datamonitor. But Barclaycard doesn’t agree

Gomez Benchmark Report zu deutschen Online-Shops
June 28, 2010 – 5:02 pm | Comments Off
Gomez Benchmark Report zu deutschen Online-Shops

Der Gomez Benchmark Reportfür die vergangene Woche vom 20.6. bis 27.6. bewetet die Zugänglichkeit und die Antwortzeiten. Kandidat der Woche ist diesmal Alternate.de.

Online grocer Ocado seeks to raise £200m in flotation
June 25, 2010 – 12:54 pm | One Comment
Online grocer Ocado seeks to raise £200m in flotation

Online grocer Ocado has finally broken cover on its plans to float on the London Stock Exchange. Ocado plans to raise £200m in the deal, which is estimated to value the company at £900m. Shares will be offered to staff and current customers as well as institutional investors.

Online sales show ‘impressive’ rise
June 25, 2010 – 12:45 pm | Comments Off
Online sales show ‘impressive’ rise

Internet sales are continuing their “impressive” upward trend, the latest BDO High Street Sales Tracker shows today. But the World Cup and good weather, said BDO, continued to keep football fans off the high street.

Guest comment: Creating a memorable first impression.
June 25, 2010 – 11:46 am | Comments Off
Guest comment: Creating a memorable first impression.

Frank Bobo, vice president of Digital Element, considers how retailers can better, and instantly, connect with global online consumers. That means, he says, making websites relevant for visitors, no matter where they hail from.

Multichannel key to the future, say retailers
June 25, 2010 – 11:14 am | Comments Off
Multichannel key to the future, say retailers

Most retailers say multichannel is the way forward for their business, new research from DHL Supply Chain suggests. E-commerce, m-commerce and high street shops all have an important part to play.

UK shoppers happier buying online from Europe
June 25, 2010 – 11:07 am | 2 Comments
UK shoppers happier buying online from Europe

UK consumers are now more confident about buying online from other EU countries. That’s evidenced by a fall in the number of complaints they make on cross-border transactions, says the UK European Consumer Centre.

Online shopping community Ciao improves mobile site as more customers access it on the move
June 25, 2010 – 11:00 am | Comments Off
Online shopping community Ciao improves mobile site as more customers access it on the move

Microsoft-owned shopping community Ciao has improved its mobile offering following a 200% surge in mobile access to its service since January 2009

Citi Cards’ US m-commerce offering adds comparative shopping to payments product
June 25, 2010 – 10:50 am | One Comment
Citi Cards’ US m-commerce offering adds comparative shopping to payments product

Citi Banks’ cards arm, Citi Cards – which has some 200million US account holders – is moving into the m-commerce space in the US with the launch of an Android, Blackberry and iPhone app called …

Argos app hits half a million downloads in three weeks
June 25, 2010 – 10:44 am | Comments Off
Argos app hits half a million downloads in three weeks

Following a strong marketing campaign, Argos has revealed that downloads of its app launched in May have topped 500,000 in just three weeks. iPhone users seem to have taken to the idea of ‘Argosing it’, with more than 40,000 downloads on Saturday 28 May 2010, the day the retailer’s ad campaign broke