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Morrisons will use Ocado infrastructure when it launches its online food service in January
May 17, 2013 – 11:17 am | No Comment

Morrisons  this morning confirmed its long-awaited online grocery service would launch in January, delivered in partnership with Ocado.
The supermarket, which is the last of the big four UK supermarkets to sell groceries over the internet, will …

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Asda reports 16% rise in online sales as it says it is set to trial Scan & Go in-store technology in the UK
May 17, 2013 – 11:12 am | No Comment

ASDA-LOGOAsda has reported a 16% rise in online sales in the first quarter of its financial year. The company said its multichannel strength helped drive a 1.3% rise in like-for-like sales, excluding VAT and fuel, in the 14 weeks to April 12.

“This represents a strong performance in what remains a very tough market,” said Asda president and chief executive Andy Clarke. “Despite a difficult environment for our customers, we have continued to achieve growth on growth by lowering the prices of essentials and investing in technology to make shopping more convenient.” Read the full story »

GUEST COMMENT: Big Data and marketing attribution reveal the bigger picture
May 17, 2013 – 10:30 am | No Comment
GUEST COMMENT: Big Data and marketing attribution reveal the bigger picture

by Adit Abhyankar
The term ‘Big Data’ has become a key marketing buzzword over the past twelve months. But while there has been much rhetoric about its potential benefits, what does it mean in practice?
Big Data …

Multichannel means growth for today’s retailers
May 17, 2013 – 8:37 am | No Comment
Multichannel means growth for today’s retailers

It’s been a long time coming, but at last Morrisons has confirmed the launch of its online grocery service, which comes in association with specialist Ocado, and will be up and running by January. And …

Dixons Retail all set to ‘flourish in an internet world’
May 16, 2013 – 4:38 pm | No Comment
Dixons Retail all set to ‘flourish in an internet world’

Dixons Retail today said it was in the best position it had been in for years after its multichannel businesses delivered healthy sales growth in its latest financial year. Chief executive Sebastian James told investors: …

Thomas Cook launches personalised holiday deal as it aims to become leading ecommerce tour operator
May 16, 2013 – 4:32 pm | No Comment
Thomas Cook launches personalised holiday deal as it aims to become leading ecommerce tour operator

Thomas Cook said today that it had “every confidence” that it would become the leading ecommerce tour operator over the next five years, as it launched a partnership designed to offer its customers personalised holiday …

UK online sales grew by 16% as April temperatures rose
May 16, 2013 – 8:00 am | No Comment
UK online sales grew by 16% as April temperatures rose

UK online sales grew by 16% as temperatures warmed in April, new figures suggest.
The IMRG Capgemini e-Retail Sales Index recorded the rise, compared to last April, after warm weather and Easter holidays fell during the …

Like your style, council
May 15, 2013 – 5:21 pm | No Comment
Like your style, council

The news that Camden Council in London is to start rolling out wifi in its open spaces, high streets and other public areas is, to my mind, some of the best news I’ve heard for …

WEBINAR REVIEW Marketing optimisation for online retailers
May 15, 2013 – 10:43 am | No Comment
WEBINAR REVIEW Marketing optimisation for online retailers

Will Cook, VP of multichannel at technology provider HP Autonomy considered in a recent Internet Retailing webinar how retailers can go about using marketing optimisation to deliver a personalised customer experience that both attracts and …

INTERNET RETAILING AWARDS The judges are in session…
May 14, 2013 – 12:54 pm | No Comment
INTERNET RETAILING AWARDS The judges are in session…

The conclave of judges for the Internet Retailing Awards – sponsored by Venda – has gathered and are considering the entries to the ten categories in this year’s awards and we expect to see …

UK stores will adapt to digital or be obsolete, warns leading developer
May 14, 2013 – 12:38 pm | No Comment
UK stores will adapt to digital or be obsolete, warns leading developer

UK retail stores must adapt to the rise of digital shopping or become obsolete, British Land warned today.
Announcing its full-year results today, the property investor said stores remained central to UK retail in a world …

Next-generation Thomson shops set for summer launch
May 14, 2013 – 12:16 pm | 2 Comments
Next-generation Thomson shops set for summer launch

TUI Travel is set to launch next generation high street shops this summer, where customers will be able to browse holidays on a variety of connected devices while getting personal advice from sales staff.
The travel …

InPost sets out plans to install 2,000 locker bank terminals in the UK this year
May 14, 2013 – 11:51 am | 3 Comments
InPost sets out plans to install 2,000 locker bank terminals in the UK this year

InPost UK has set out its plans to roll out more than 2,000 locker bank terminals across the UK this year.
The company, part of the Polish Stock Exchange-listed private postal company Integer.pl, aims to dwarf …

INTERNET RETAILING AWARDS: Judgment day
May 14, 2013 – 11:36 am | No Comment
INTERNET RETAILING AWARDS: Judgment day

The day of judgment is upon us. This afternoon the judging panel gathers to produce the shortlist for this year’s Internet Retailing Awards.
The 18-strong judging panel includes key multichannel retailers, vendors and industry analysts, who will …

RichRelevance buys Avail for an undisclosed sum
May 14, 2013 – 11:00 am | No Comment
RichRelevance buys Avail for an undisclosed sum

RichRelevance has bought online merchandising platform provider Avail for an undisclosed sum, in a deal announced this week.
RichRelevance, the San Francisco-based provider of dynamic personalisation, says the move to buy Swedish Avail gives it a …

WEBINAR REVIEW How to win with tag management: strategies for achieving business and marketing agility
May 14, 2013 – 10:42 am | One Comment
WEBINAR REVIEW How to win with tag management: strategies for achieving business and marketing agility

Big data specialists Qubit took an indepth look at tag management for listeners to a recent Internet Retailing webinar, How to win with tag management: strategies for achieving business and marketing agility.
The speakers in the …

Camden council to boost local businesses with launch of free public wifi
May 14, 2013 – 10:39 am | No Comment
Camden council to boost local businesses with launch of free public wifi

Camden council will take a major step forward in enhancing digital services for local businesses, traders, retailers and residents through a new deal with Arqiva to deliver public wifi to streets and open spaces across …

Barclaycard uses personalisation to counter ‘offer fatigue’
May 14, 2013 – 10:19 am | No Comment
Barclaycard uses personalisation to counter ‘offer fatigue’

Barclaycard is using personalisation in a new online bespoke offers service, launched to counter what it describes as ‘offer fatigue’ among consumers.
Using the bespoke offers service, consumers can search for a wide range of offers …

M&S to trail one-click payments online and on mobile with start-up Paddle
May 14, 2013 – 10:13 am | 2 Comments
M&S to trail one-click payments online and on mobile with start-up Paddle

M&S is poised to start a limited mobile payments trial using new start up technology from Paddle. The trial, due to go live in June, will allow users who sign up to Paddle to buy …

UK retail stores must ‘adapt to digital or die’
May 14, 2013 – 8:44 am | 3 Comments
UK retail stores must ‘adapt to digital or die’

UK stores must adapt to the rise and rise of digital shopping, or face becoming obsolete. That’s the conclusion that British Land, owner of 29m sq ft of retail space, has come to in recent …

TUI Travel puts holiday planning in the palm of the hand with app launch
May 13, 2013 – 3:56 pm | No Comment
TUI Travel puts holiday planning in the palm of the hand with app launch

As thoughts turn to summer holidays, TUI Travel, owner of Thomson, is going mobile, offering an app to its customers that can take them through from choosing a holiday, to getting to the airport and …

William Hill places 2390 of its bricks and mortar locations on the Digital High Street
May 13, 2013 – 1:48 pm | No Comment
William Hill places 2390 of its bricks and mortar locations on the Digital High Street

William Hill, the UK’s largest bookmaker, has placed all its 2390 high street retail location on the NearMe location based mobile application, confirming William Hill’s continued adoption of mobile technology to support the increasing demand …