Subscribe
beyond-the-buy-button-podcast

DeliveryX: Beyond the Buy Button Podcast

In association with Narvar

Getting to, through and beyond the buy button in 2022

DeliveryX Editor-in-Chief Ian Jindal hosts a 10 part webinar series getting under the skin of what happens after the buy button. Each episode will explore in detail a specific aspect of the process including warehouse automation, shipping economics and labour shortages. Subscribe today to learn more about this rapidly changing industry and how it is the new front line of customer experience and service.

S1: Shipping economics featuring Yodel

2 Aug 2022
The past year has seen a significant drop in the number of Top500 retailers offering next-day delivery. Is it cost, driver shortage, consumer behaviour or other factors that have been driving that change? In this podcast, we discuss the economics...
The past year has seen a significant drop in the number of Top500 retailers offering next-day delivery. Is it cost, driver shortage, consumer behaviour...
More Information

S1: Returns, Exchanges and Refunds featuring Pandora and Wolverine Worldwide

2 Aug 2022
89% of consumers say that ease of returns is a top priority when purchasing online and the returns process should be easy and convenient. 61% say they would be more likely to exchange a product bought online than get a...
89% of consumers say that ease of returns is a top priority when purchasing online and the returns process should be easy and convenient. 61...
More Information

S1: Managing circular business models featuring Pandora, Yodel and Wolverine Worldwide

2 Aug 2022
Environmental concerns are turning business models towards closed loop systems with repair, re-use, rental, recommerce and circular retailing becoming more commonplace. Renting a dress, refurbishing items for resale or turning old materials into something new seem straightforward from a sales...
Environmental concerns are turning business models towards closed loop systems with repair, re-use, rental, recommerce and circular retailing becoming more commonplace. Renting a dress...
More Information

S1: Addressing the skills gaps and labour shortages featuring Selfridges and Pandora

7 Apr 2022
There was a shortage of van and lorry drivers before Brexit and still nearly a quarter of lorry drivers expect to leave the industry in the next three years. In 2021, retailers had to bring forward final online order dates...
There was a shortage of van and lorry drivers before Brexit and still nearly a quarter of lorry drivers expect to leave the industry in...
More Information

S1:The race for warehouse space – and automation

7 Apr 2022
For every extra £1bn spent online, a further 775,000sq ft of warehouse space is needed to meet the new demand. Online sales continue to rise. 2020 was an unprecedented year; UK ecommerce grew by 35% compared to the previous year,...
For every extra £1bn spent online, a further 775,000sq ft of warehouse space is needed to meet the new demand. Online sales continue to...
More Information

S1: Packaging is the new storefront

7 Apr 2022
Ecommerce deliveries are part of the customer experience, with boxes and bags as well as product packaging providing part of the brand story. For some consumers, an order being delivered is the first physical contact with the brand. Almost 1...
Ecommerce deliveries are part of the customer experience, with boxes and bags as well as product packaging providing part of the brand story. For some...
More Information

S1: The omnichannel store

7 Apr 2022
The pandemic has highlighted the place of stores in omnichannel fulfilment. They offer locations for click and collect, curbside collection and local fulfilment. They can also be locations for lockers – for deliveries and returns – as well as enablers...
The pandemic has highlighted the place of stores in omnichannel fulfilment. They offer locations for click and collect, curbside collection and local fulfilment. They can...
More Information

S1:Retaining agility and flexibility in people, operations and technology through the ever changing retail cycles featuring Selfridges, Pandora and Wolverine Worldwide

7 Apr 2022
Supply chain issues and rising costs are driving profit warnings from UK listed companies. Profit warnings issued by consumer-facing businesses, including retail and grocery producers, accounted for a third of all warnings in Q3 2021 as rising energy prices, supply...
Supply chain issues and rising costs are driving profit warnings from UK listed companies. Profit warnings issued by consumer-facing businesses, including retail and grocery...
More Information

S1: Supply chain transparency

6 Apr 2022
Retailing today calls for a view of stock throughout the supply chain. Not only is it essential for the operational viewpoint of just-in-time lean supply chains, but also for customer-facing scenarios such as sharing stock levels with customers. Sustainability brings...
Retailing today calls for a view of stock throughout the supply chain. Not only is it essential for the operational viewpoint of just-in-time...
More Information

S1: Collaborating to combat rising rates for logistics

6 Apr 2022
Sea freight rates have increased and recent supply chain issues are well documented. UK road freight prices are up 15% on the start of 2021 and the highest of the previous three Januarys, according to the latest TEG Road Transport...
Sea freight rates have increased and recent supply chain issues are well documented. UK road freight prices are up 15% on the start of 2021...
More Information

DeliveryX: Beyond the Buy Button Podcast Series in association with Narvar - Coming Soon

We are the leading portal and research source for European ecommerce and multichannel retail, hosting the board-level conversation for retailers, pureplays and brands across all of our platforms. Join the conversation.
© InternetRetailing Media
Youtube Linkedin
DOWNLOAD OUR NEW REPORT

Warehousing 2025

The InternetRetailing Warehousing 2025 report explores this critical stage of the direct-to-consumer journey

DOWNLOAD REPORT