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CollectPlus returns House of Fraser parcels to customers

Operations and Logistics
by Chloe Rigby
The specialist in click-and-collect and returns says giving customers their returned items back is the right thing to do.
CollectPlus House of Fraser
Shoppers looking to buy now find online easier than a department store

EDITORIAL Why putting the customer first matters – and what it means to retailers from DFS to Waitrose

Editorial
by Chloe Rigby
Getting it right for the customer is key to profitable retailing in a digital world. In today’s InternetRetailing newsletter we look at how...
CollectPlus DFS Ted Baker Tesco Waitrose
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