Forrester

19 Jun 2020
As ONS figures out today show online gaining a record share of retail sales in May, we round up key analysis and insights into the...
1 May 2020
We’re reporting on the effect of the Covid-19 coronavirus pandemic on the way UK shoppers buy – and on how retailers are responding to...
7 Dec 2018
More than half of UK retail spending is now spent online rather than in stores, suggests Mastercard data. That chimes with a Forrester study that...
21 Jun 2018
Multichannel retailers will need to rethink the size of their store estates in order to stay profitable as more of their sales move online, new...
22 May 2018
In all, 55% of sales in the leading seven European markets will either take place online or be influenced by online channels from social to...