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Forrester

As ONS figures out today show online gaining a record share of retail sales in May, we round up key analysis and insights into the...
We’re reporting on the effect of the Covid-19 coronavirus pandemic on the way UK shoppers buy – and on how retailers are responding to...
More than half of UK retail spending is now spent online rather than in stores, suggests Mastercard data. That chimes with a Forrester study that...
Multichannel retailers will need to rethink the size of their store estates in order to stay profitable as more of their sales move online, new...
In all, 55% of sales in the leading seven European markets will either take place online or be influenced by online channels from social to...