Ecommerce giant Amazon has put £600mn into advanced technology for its European operations over five years, in a bid to improve delivery for customers and support its employees.
Harnessing its Innovation Lab, based in Italy, Amazon has developed and tested new technologies. By the end of this year, it will have been responsible of the installation of over 1,000 new robotics and AI-powered innovations throughout its European fulfilment centre (FC) network.
Also 2024 will see the lab opened for public tours, offering customers, schools or anyone interested the opportunity to discover how we create and develop innovations.
“We are proud to open the doors of our lab, not only as a hub of innovation for Amazon, but to encourage customers, schools and start-ups to be inspired and learn about the potential for technologies to create a better and safer future of work,” said Stefano La Rovere, director of global robotics, mechatronics and sustainable packaging at Amazon.
“At Amazon, our commitment to thinking big runs deep – over five years to the end of 2024, we will have invested over €700mn in the deployment of more than 1,000 robotics systems across our European fulfilment centre network. In addition, the introduction of new technologies over the last 10 years has enhanced 50,000 new jobs within our operations in Europe.
“The lab is host to a diverse and international team of engineers and scientists dedicated to finding innovative ways to enhance everyday tasks for our employees, providing a safer workplace while consistently delivering for our customers.”
Amazon believe the lab is one factor in enabling it to deliver to Prime members at the fastest speeds ever globally. It reported more than seven billion units arrived the same or next day, including more than four billion in the U.S. and more than two billion in Europe.
Read more: Amazon delivered in 75 minutes in 2023
We deliver!
Our editor picks some choice pieces from the analysis flow and sends them to your inbox every Wednesday. Dedicated research report previews will also come direct to you. Subscribe for the emails.
Why not join us on Linkedin and you’ll get the best updates on our research and analysis – UK, Europe and Global – in your feed.
