AO Logistics has won a rolling 12-month contract to deliver furniture on behalf of The Cotswold Company.
Cotswold Company customers can book specific time slots for two-person delivery to all mainland UK postcodes when they place an order with the furniture retailer.
David Ashwell, managing director of AO Logistics, said: “AO’s fantastic customer delivery experience drives our business and it is wonderful that, through a few such experiences, a whole new partnership has emerged. The Cotswold Company premium product fits well with our brand and I can see this partnership going from strength to strength.”
Kevin Johnson, chief executive of The Cotswold Company, said he decided the company should work with AO after buying from the electricals retailer himself.
“After experiencing AO’s wonderful delivery service as a customer and appreciating how they put the customer first, I knew we shared the same values,” he said. “Customers trust The Cotswold Company to provide them with a great service and quality product and AO is the logistics company we trust to get that right. After all, our reputation is on the line.”
AO World, whose flagship retail brand AO.com is a Leading retailer in IRUK Top500 research, is focusing on a strategy of supplying third-party logistics and services such as recycling to other retailers alongside its own retail businesses in the UK and Germany. It stocks more than 7,000 products and delivers millions of electrical items a year from its Crewe warehouse. For its Cotswold contract it backhauls stock from Cotswold’s site in Wednesbury and take it to the AO Logistics hub in Crewe.
The Cotswold Company is a Top250 retailer in IRUK Top500 research. The retailer, founded in 1997, sells furniture online and through five showrooms around the UK.
Image courtesy of AO Group