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AO opens rework facility to recondition returned goods within its Crew warehouse  


Online electricals retailer AO has opened a new ‘rework’ facility within its Latchford warehouse in Crewe where appliances returned by customers will be thoroughly tested with the aim of reselling them.
The facility opened last month and is already handling approximately 900 appliances a week, including washing machines, fridges and TVs. Once the items have been safety tested, cleaned and repackaged, the appliances are sold for a reduced price on the AO Outlet Ebay shop, available for delivery to all UK postcodes.

Mark Rothwell, head of outlet sales at AO, said: “Our engineers take the time to thoroughly test these appliances three to four times so we can guarantee that they’re as good as new for future customers. At AO, we believe that reuse is the best form of recycling, so we’re really pleased to offer a new facility to support the second-hand market while also offering some great bargains for our customers.”

Crewe is also home to AO Logistics’ head office and two other distribution centres, Alpha and Omega.

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