Arcadia Group has opted for new technology as it looks to improve the way it manages its multichannel supply chain both in the UK and around the world.
The owner of brands from Topshop and Topman to Dorothy Perkins and Miss Selfridge is to use selected supply chain commerce solutions from Manhattan Associates in order to introduce new processes underlying its supply chain management both online, where it sells in 123 markets through 40 websites, and in stores. The company has about 1,500 stores in the UK and 659 international franchise stores in 42 markets.
Sir Philip Green, owner of Arcadia Group, said: “Manhattan’s solutions will help our team manage the growing supply chain complexity associated with running a multi-brand, multi-channel and increasingly international retail operation.
“They will help ensure our brands’ products continue to be readily available to our customers throughout the world, no matter how they choose to shop with us – in store and online.”
Alda Andreotti, supply chain director at Arcadia, said the solutions would “help us streamline operational processes within our distribution centres and provide us with improved visibility of both inventory and data across our supply chain operations.
“They will help support new routes to market as we build our ecommerce and multichannel capabilities and as we expand internationally. A more flexible fulfillment approach and the improved service levels will help us strengthen loyalty and customer relationships, which in turn will help drive revenue and profitability.”
Craig Sears-Black, UK managing director at Manhattan Associates, said: “Arcadia’s investment will provide a strong foundation on which the omnichannel retailer can build a world-class supply chain and we look forward to working closely with the Arcadia team to help increase the group’s service levels, sales and profitability.”
