No sooner are Black Friday and Cyber Monday behind us, than it’s on to the next peak in Christmas shopping. In today’s InternetRetailing newsletter we report on how retailers are now bracing for Manic Monday after what has been for some a week of rushing to catch up with demand.
In today’s newsletter we also report on changes to the way multinationals are taxed, introduced in this week’s autumn statement, that mean Amazon now looks set to pay a 25% tax on its UK profits, on the latest updates rom TUI Travel and from Mulberry on the way digital is changing their businesess. And, for the last time, we’ve updated our Cyber Monday and Black Friday report with the latest figures.
Today’s guest comment comes from Jan Vels Jensen of Trustpilot on why customer feedback matters.
Our research reports
Our research editors research and produce regular reports on pertinent ecommerce issues. Click on the links to download your free copies of the Seasonal Commerce Report and Customer Experience Report.
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