Courtney Wylie, Author at InternetRetailing

Courtney Wylie

Customer retention matters more than ever. Here’s how to manage it

Frontline |

20 May 2020

Customer retention strategy. What do you think when you hear that phrase?

Shoppers trust personal recommendations more than any other brand advertising

Frontline |

16 Mar 2020

51% of UK consumers trust brand recommendations from their partners or friends more than any other source of advertising.

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