Kay Jeffrey

Recent Articles

Frontline |
1 Mar 2021
Today’s customers have high expectations, perhaps higher than ever before. They expect their orders to arrive in only a couple of days. They want...
Frontline |
8 Feb 2021
2020 has been a difficult year for many high street retailers, with local lockdowns and reduced store footfall dramatically impacting sales. While pureplay retailers have...
Frontline |
18 Jan 2021
Did you know that approximately one quarter of European ecommerce is cross-border? As online shopping maturity has grown, so have customers willingness to buy...

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The InternetRetailing Warehousing 2025 report explores this critical stage of the direct-to-consumer journey