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Card Factory launches click & collect service

Card Factory storefront

Card Factory has launched its click-and-collect service in all stores.

Following a successful trial, customers can place online orders to be collected from 1,000 stores.

As a result, customers will have a 10-day window to collect their orders, with no processing fees to be applied for orders over £10.

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“Our digital data has shown that more people want to access the high-quality, affordable range of gifts and cards we provide with ease,” Card Factory digital director Sam Davies said.

“The introduction of our click-and-collect service and ordering products at the click of a few buttons offer flexibility, more choice and adds an extra layer of convenience to shopping with us.”

Davies added that he hopes the card retailer will “offer a next-day collection option for those last-minute gifts” in the future.

This comes as the company reported revenue of £198 million in the six months to July 31 2022 – 69.4% ahead of the same time last year.

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