Carrefour has teamed up with Uber Eats to offer deliveries in Paris, as grocers seek new ways to get products to customers quarantined during the COVID-19 pandemic.
Beginning 6 April, customers will be able to order grocery, hygiene or cleaning products from a Carrefour convenience store via the Uber Eats app or website. They can also dial by phone between 11AM and 11PM.
Carrefour says the deliveries will come in around half an hour, with no delivery fees during April.
The service will initially be available from around 15 Carrefour stores in Paris and later be rolled out across the country.
Carrefour said the agreement was a long-term partnership and the two companies will work together on other projects in the near future.
Amélie Oudéa-Castéra, executive director of ecommerce, data and digital transformation at Carrefour, said: “Combining the strength of Carrefour’s convenience stores and the agility of the Uber Eats application will enable us to deliver customers’ everyday products in a very convenient and secure way.
“As we face this crisis, we have a duty to come up with new solutions and digital technology is collectively opening up a lot of possibilities.”
Stéphane Ficaja, general manager of Uber Eats Europe, said: “Partnering with France’s leading supermarket group, Carrefour, to deliver essential everyday items via Uber Eats will allow people to stay at home and help flatten the curve of community spread.
“Safety is essential to Uber and it’s at the heart of everything we do – all Uber Eats deliveries are contactless and users can have deliveries left on their doorstep. We remain in close contact with the French public health authorities and stand ready to provide additional support as required.”
In Spain, DIA is working with on-demand courier app Glovo to distribute groceries.
Meanwhile, food box service HelloFresh is seeing demand surge during the pandemic.
