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Case Studies

IRBX CASE STUDY Leading European brand Clarks, on reaching out to customers of all ages

IRBX CASE STUDY Leading European brand Clarks, on reaching out to customers of all ages

15 Feb 2018by Chloe Rigby
Clarks footwear brand, established in 1825, has customers of all generations.
BrandsCase StudiesIRBXThemes
IRUK Study: Laptop Promotions and Availability During the Pre-university Shopping Period

IRUK Study: Laptop Promotions and Availability During the Pre-university Shopping Period

20 Nov 2017by Martin Shaw
August and September data from IRUK Knowledge Partner Brand View reveals that major UK consumer electronics retailers are discounting laptops to entice students about to begin their new study year.
Case StudiesirukThemes
CASE STUDY Coop Denmark places customers at the heart of its technology vision

CASE STUDY Coop Denmark places customers at the heart of its technology vision

12 Jun 2017by Paul Skeldon
“Understanding the customer” rings in every retailer’s ears, as store chains grapple with changing consumer habits and how to adapt to them.
Case StudiesIndustryMobileStrategy and InnovationThemes
Digital transformation could unlock £2.2 trillion in value: study

Digital transformation could unlock £2.2 trillion in value: study

09 Jun 2017by Chloe Rigby
Retailers and brands around the world could unlock £2.
Case StudiesThemes
CASE STUDY Pets at Home uncages the iPads as it adopts customer-centric strategy

CASE STUDY Pets at Home uncages the iPads as it adopts customer-centric strategy

23 Mar 2017by Paul Skeldon
Pets at Home is the UK’s leading specialist retailer of pet food, pet products and pet-related services, operating 431 superstores, 391 veterinarian practices, and 246 grooming salons nationwide, as well as a popular website.
Case StudiesMobileStrategy and InnovationThemes
CASE STUDY Specsavers focuses on mobile payments to enhance in store customer experience

CASE STUDY Specsavers focuses on mobile payments to enhance in store customer experience

21 Feb 2017by Paul Skeldon
Anyone blessed with the need for glasses has probably been into Specsavers and, like me, you will have seen how the retailer uses iPads to add that personal touch while you recover from the rigours of an eye test.
Case StudiesMobilePaymentThemes
CASE STUDY A personalised approach boosts conversion rates for Eurostar

CASE STUDY A personalised approach boosts conversion rates for Eurostar

05 Sep 2016by Paul Skeldon
High-speed international rail service, Eurostar, wanted to deliver more relevant experiences to individual website visitors with the aim of upping conversions.
Case StudiesIndustryOperations and LogisticsThemes
WEBINAR OVERVIEW Creating customer loyalty in an ever-connected world

WEBINAR OVERVIEW Creating customer loyalty in an ever-connected world

07 Jul 2016by Chloe Rigby
In a recent Internet Retailing webinar, Creating customer loyalty in an ever-connected world, we heard from Greg Zakowicz, senior commerce marketing analyst at Bronto Software in a session on email marketing to the mobile consumer.
Case StudiesMarketingThemes
WEBINAR OVERVIEW Creating shoppable moments

WEBINAR OVERVIEW Creating shoppable moments

25 Jan 2016by Chloe Rigby
In a recent Internet Retailing webinar, Creating Shoppable Moments, we welcomed Grant Coleman, VP of global sales at Zmags and Ketan Shah, manager, business analysis, at Lyons Consulting Group, for a session on creating shoppable content.
Case StudiesMarketingThemes
CASE STUDY Office turns to mobile POS to bust queues at Christmas, keeps it year round

CASE STUDY Office turns to mobile POS to bust queues at Christmas, keeps it year round

18 Jan 2016by Paul Skeldon
From its origins in the early 1980s, Office has grown steadily and is a staple of the British high street and now has more than 150 global sites, including concessions in Selfridges IRDX RSEL], Topshop and House of Fraser .
Case StudiesMobilePaymentStrategy and InnovationTechnologyThemes

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