Returns

Addressing the challenge of returns as retailers and brands try to make it easy and convenient for shoppers, while ensuring the process is sustainable and maintainable.

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3 Jun 2025
Debenhams, currently undergoing refinancing due to declining sales, has faced criticism as customers report refund delays of up to a month. Numerous shoppers of Debenhams’ brands, including Boohoo and PrettyLittleThing, have taken to...