Europe’s ecommerce landscape is moving fast, so ChannelX 2025 arrives at a pivotal moment for retailers, brands, and channel managers. This year’s event – part of the Autumn Retail Festival – offers two focused content streams, alongside high-impact panels and fireside chats, designed to equip attendees with the insights and tools needed to thrive in a competitive, multichannel world.
The first stream dives into optimising marketplace selling strategies and streamlining operations. With marketplaces now the fastest, most scalable route to reaching millions of customers across borders, this stream explores how brands can stand out and grow in the European marketplace economy. Highlights include the Industry Landscape & European Marketplaces Report 2025, which examines how marketplaces reduce market entry barriers and unlock global reach.
Speakers such as Sam Winterson (Salesforce) and James Salter (Amazon) will share practical strategies for leveraging marketplace infrastructure to drive growth. The panel, Retail Without Borders: Scaling Securely Through Global Marketplaces, will explore the complexities of cross-border payments, fraud management, and customer experience. Panellists include Paul Wright (Uber Advertising), Leanne Oddy (Ann Summers), Nikki Blackie (eBay), and Joe Bedford (ACI Worldwide).
The second stream focuses on how channel managers can achieve growth, manage costs, and forecast sales through Social Direct-to-Consumer (DTC) strategies. Sessions will cover scaling operations, enhancing fulfilment, and creating impactful omnichannel experiences.
An exciting session is the Marketplace Goldmine: Tapping Into Retail Media’s Monetisation Potential fireside chat, featuring Ekow Mensah (Secret Sales) and Jono Evans (Mirakl Ads EMEA). They’ll explore how retail media is reshaping discovery and personalisation, offering new ways for sellers to engage customers beyond standard listings — and how AI is set to transform this space.
ChannelX 2025 promises to be a must-attend event for anyone navigating the complexities of modern commerce. With expert insights, strategic discussions, and practical takeaways, it’s the place to be for forward-thinking retail professionals.
Be part of the conversation
Come along to ChannelX 2025, which takes on 8 October at Convene – 133 Houndsditch, London. It’s part of the Autumn Retail Festival, which sees five retail events going on in one day, under one roof. You can find out more about what to expect from ChannelX 2025 here and register here. We look forward to seeing you on 8 October!
