COMPANY PROFILE Harvey Nichols

RetailX
Image © André Eusébio via Unsplash

As luxury department store Harvey Nichols unveils its illustrated Spring/Summer 2025 campaign, the UK Growth 1000 report looks at its growth from a London-based linen shop.

Harvey Nichols, whose range goes from fashion and beauty to food and wine, is ranked Top50 in the UK Growth 1000 2024. 

The roots of the multichannel retailer date back to 1831, when Benjamin Harvey opened a linen shop on the corner of London’s Knightsbridge and Sloane Street. He later hired James Nichols, the business expanded and, in 1850, the first Harvey Nichols store opened at the same address. 

Today, Harvey Nichols sells online to customers in the UK and internationally, through eight stores in the UK and Ireland and five international stores in Riyadh, Dubai, Hong Kong and Kuwait. 

On the Harvey Nichols landing page, shoppers get a 10% discount when they sign up to receive offers. They can click through to the brand’s presence on four social media websites, Facebook, X, Instagram and Pinterest. Its largest following, of 567k, is on Instagram, for content that includes food, beauty and fashion images, advice and offers. 

Shoppers navigating the website are offered suggestions when they use search, or can use filters including category, occasion, type, colour and size to narrow down the options. At the category level, they can see what sizes of an item are available and choose to see the product either as an individual item or as part of an outfit. 

Products can be viewed through a choice of images, alongside information on care, size and fit, and a brand biography. They can be shared through Facebook, X and Pinterest. When shoppers add an item to their basket, they can see stock levels in different sizes, as well as whether it is available for collection or delivery. 

UK shoppers can collect from their nearest store, typically within three days, for free. Standard delivery costs £5.95 – or at the time of research, when shoppers spend at least £250 – and takes up to three working days to arrive, when ordered before 3pm, Monday to Friday. Next-day services are also available. Returns can be made for up to 14 days from order receipt, either by post or instore. 

Customers who join the Harvey Nichols Rewards loyalty programme can collect points and benefits, such as discounts, surprises and free treats, that reflect how much they spend with the brand. 

In its latest full-year results, to 01 April 2023, privately-owned Harvey Nichols reported a pre-tax loss of £3.41mn (up from a pre-tax loss of £3.36mn a year earlier) on turnover of £79.72mn (+37.9%).

This is one of ten profiles in the recently published RetailX UK Growth 1000. The wider report highlights 1,000 rising ecommerce and multichannel retailers from around the globe, showcasing the next generation of retail success. The Top50 features leading names across fashion, sports, homewares, and lifestyle sectors, reflecting UK consumer trends. With brands like Harvey Nichols, Chloé, and Craghoppers.

Download the full report for free to explore the complete Growth1000 list, detailed methodology and the key businesses driving innovation in the retail market.


Stay informed
Our editor carefully curates two newsletters a week filled with up-to-date news, analysis and research, click here to subscribe to the FREE newsletter sent straight to your inbox and why not follow us on LinkedIn to receive the latest updates on our research and analysis.

Read More

Register for Newsletter

Created with Sketch.

Receive 3 newsletters per week

Created with Sketch.

Gain access to all Top500 research

Created with Sketch.

Personalise your experience on IR.net