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GUEST COMMENT: Is the dust settling? Or is the payments industry just getting revved up for 2021?

21 Jan 2021by Stefan Merz

EDITORIAL Mobile and cross-border defined 2020 and will carry 2021

21 Jan 2021by Paul Skeldon

EDITORIAL The online and multichannel strategies that retailers from Seasalt and Superdry to AO.com and Hotel Chocolat are deploying

19 Jan 2021by Chloe Rigby

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Pets at Home shows how fast its omnichannel sales grew in the run up to Christmas

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How Burberry uses digital to drive growth in its multichannel business during lockdown

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COVID-19

Analysis of the COVID-19 Coronavirus pandemic's impact upon consumer confidence, retail, shopping behaviour and ecommerce

AO hails strongest ever peak trading period - and says shoppers won’t look back from buying electricals online

19 Jan 2021by Chloe Rigby

AO World’s chief executive believes shoppers will never look back from buying electricals online following the retailer’s strongest ever peak trading period. Covid-19 has kept more shoppers at home, ...

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Retail experts share their observations and opinions

GUEST COMMENT: Is the dust settling? Or is the payments industry just getting revved up for 2021?

21 Jan 2021by Stefan Merz

GUEST COMMENT The Retention Economy–and how retailers can win in it

19 Jan 2021by Katie Kelly

GUEST COMMENT Does ecommerce need social media? You bet!

15 Jan 2021by Brian Skewes

GUEST COMMENT Key Learnings from the 'Perfect Storm' of Covid, Peak & Brexit

14 Jan 2021by Bobbie Ttooulis

GUEST COMMENT The top three ways to fuel ecommerce hypergrowth using augmented analytics

12 Jan 2021by Alexander Igelsböck

GUEST COMMENT Counting the cost to transform for the future

08 Jan 2021by Stuart Higgins

GUEST COMMENT: The power of user-generated content in a retailer's marketing strategy

07 Jan 2021by Loran Gutt

GUEST COMMENT Why marketplaces hold the key to retail recovery

05 Jan 2021by Brendan Walsh

GUEST COMMENT Video & Commerce, the next step for retail and entertainmerce?

04 Jan 2021by Philip Rooke

GUEST COMMENT 2021 Ecommerce Predictions: Where does Personalisation go from here?

31 Dec 2020by James White

GUEST COMMENT Launch control: what customer services teams need when preparing for a blockbuster launch

24 Dec 2020by Brendan Dykes

GUEST COMMENT Increasing the lifetime value of the customer through paid social

22 Dec 2020by Romany Simpson

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UPDATED Non-essential shops could open as early as June 1 – if Covid-19 infection rate permits

UPDATED Coronavirus round-up: the retail response to Covid-19

UPDATED Coronavirus round-up: Ikea, Currys PC World, Clarks, ecommerce growth, what shoppers are buying – including non-essentials boom

Online shopping surges by 129% across UK and Europe and ushers in new customer expectations of etail

eBay shows the effects of lockdown on its business

Surge in ecommerce will outlive corona across Europe, consumer research suggest

Coronavirus round-up: latest from DFS and AO, plus how shoppers are buying, footfall figures, job retention scheme and more

Non-essential stores shut down: what are the new rules, and how are retailers responding?

Government issues fresh 'Covid secure’ guidance as it says non-essential retail shops can open by June 15

UPDATED Coronavirus round-up: Halfords, Asos, Matalan, Nosto, Awin, Nielsen, Aldi, Hammerson, Ikea, Mothercare and more on Covid-19

COVID-19

RetailX Coronavirus Consumer Confidence Tracker - 25th March

RetailX Coronavirus Consumer Confidence Tracker - 11th March

Latest COVID-19 News

Retail faces "crushing blow" if John Lewis and Scottish plans to halt click & collect spread, industry warns

13 Jan 2021

More than two-thirds of consumers shopping homeware online every month in 2020, MADE.COM poll finds

13 Jan 2021

Online sales record highest growth for 13 years in 2020: IMRG

12 Jan 2021

Online sales grew by a third as shoppers shielded from Covid-19 in 2020 – but total sales fell by a record 0.3%: BRC

12 Jan 2021

JD Sports raises profit expectations as its customers shift to omnichannel shopping

11 Jan 2021

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