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DHL bets on cross-border ecommerce with Austrian Post deal


DHL has partnered with Austrian Post to deliver its parcels in Austria in an effort to cut delivery times for cross-border ecommerce orders.
As part of the agreement, Austrian Post will take on DHL employees in the country and most of its logistics facilities there.

Customers will have access to services such as pick-up stations, self-service zones, reception boxes and a bespoke app.

The agreement, which aims to capitalise on growing demand for cross-border ecommerce, will come into force in 2019 if approved by competition regulators. As part of a long-term partnership, they will also explore further areas of collaboration in the future.

Frank Appel, CEO of Deutsche Post DHL Group, said: “The expansion of our parcel business in Europe is proceeding successfully. This has culminated in a very attractive agreement which enables us and Austrian Post to strengthen and accelerate our growth in Austria and beyond.

“We will be exploring additional collaboration opportunities with Austrian Post in the future as we continue to focus on developing our international e-commerce business as a key growth driver for our Group. The agreement is a further step towards improving our quality and productivity in the European parcel business.”

DHL recently invested in an automated hub near Copenhagen airport which it said would help support “enormous growth” in cross-border online trade, citing manufacturing companies within fashion as one of the primary areas.

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