DHL Freight has successfully consolidated its core business operations onto one IT system in France.
DHL developed the EVO transport management system (TMS), which brings together all internal systems in an effort to increase efficiency and facilitate coordination across different markets. EVO combines functions such as order entry, invoicing and pick-up and delivery management on a single platform.
France is the first country to go fully live with EVO, with Turkey slated as the next country of implementation.
The goal is to roll EVO out fully by 2022.
Claude Brigand, CEO DHL Freight France, said: “First week of December we have linked with Marne-la-Vallée not only our last but also one of our biggest Terminals in France to the new EVO Transport Management System. It was an exciting journey so far with intensive training and review sessions for our employees across the country.
“We are already now observing higher speed and process efficiency in interaction throughout our terminals in France and are looking forward to the further roll-out connecting us to other countries.”
Stefano Arganese, Chief Digital Officer DHL Freight, said: “Having EVO up and working in France marks an important step in DHL Freight’s FREIGHT 2025 strategy.
“Further harmonising our systems environment will allow us to deliver the best possible service quality for our customers. I am especially proud that EVO is developed internally”.
Uwe Brinks, CEO DHL Freight, said: “EVO is a great example on how we can benefit from the Digitalisation in our business. Availability of data and data quality are becoming increasingly decisive factors. A single, unified platform across Europe increases our efficiency even further and eases the daily life for our employees in the same time.
“Everyone can access consolidated customer information in real time, affording transparency for the operational staff throughout the entire production chain.
“This also enables a high degree of automation and reduces administrative work.”
In October 2019, DHL set out its strategy for the next five years, saying it would invest around €2 billion on digitisation, which it says will pay off in annual benefits of at least EUR 1.5 billion by 2025.
