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EDITORIAL How businesses from Watches of Switzerland to Carrefour are focusing on customer needs

19 Jul 2019by Chloe Rigby

Four ways Watches of Switzerland focuses on the customer’s needs

19 Jul 2019by Chloe Rigby

GUEST COMMENT Trends shaping retail experiences of the future

19 Jul 2019by Iain Banks

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RetailX Brand Index 2019

The RetailX Top250 Brand Index (RXBX) Report is now in its third year. Based on research conducted for the InternetRetailing Europe Top500, it focuses in on both Europe’s retail brands and consumer brands selling directly to the public.

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Retail health and consumer confidence low or falling: analysis

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Graze takes its first steps into Europe

Editorial

The latest from the editorial team.

EDITORIAL How businesses from Watches of Switzerland to Carrefour are focusing on customer needs

19 Jul 2019by Chloe Rigby

Successful multichannel businesses focus on the customers’ needs, and today we report on four ways that luxury watch business Watches of Switzerland now does that following a five-year transformation....

Editorial17 Jul 2019

EDITORIAL Prime Day has a lack of experience… but so what?

Editorial16 Jul 2019

EDITORIAL Experience-led retail: how retailers from Burberry to Halfords are balancing stores and online

145

Editorial12 Jul 2019

EDITORIAL Amazon, DFS, Dunelm, Hobbycraft: how leading retailers are handling industry challenges

140

Editorial10 Jul 2019

EDITORIAL Amazon in prime position to seize more than the day

210

Editorial09 Jul 2019

EDITORIAL Retailers invest online as ecommerce takes a greater share of overall sales

122

Editorial05 Jul 2019

EDITORIAL From peak trading and a Hallowe'en Brexit, to The Hut Group, Zalando and Ikea

Editorial03 Jul 2019

EDITORIAL Lessons for Sainsbury’s from The Works, Decathlon UK and Bang & Olufsen

163

Editorial02 Jul 2019

EDITORIAL From Amazon to Abercrombie & Fitch: how leading retailers are making it ever easier for customers to buy

144

Editorial28 Jun 2019

EDITORIAL From Boots and The Hut Group to H&M: how leading retailers see the future for stores

162

Hobbycraft emphasises the role of the store in its multichannel strategy

Location12 Jul 2019

DFS says its omnichannel model will help it stay resilient if the wider trading environment continues to be weak

Strategy and Innovation11 Jul 2019

Czech Republic is fastest growing European ecommerce market but UK still runaway leader, says report

Industry19 Jul 2019

Graze takes its first steps into Europe

Brands19 Jul 2019

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