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How fashion retailer Coast use the power of referral to drive new customer acquisition

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From Testing to Machine Driven Personalisation - An Insider’s Guide to the Path to Personalisation

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EDITORIAL What's working in retail as online spending slows?

19 Oct 2018by Chloe Rigby

GUEST COMMENT Why AI-powered personalisation is the future for retail

19 Oct 2018by Graham Cooke

GUEST COMMENT If you’re looking for scale, think beyond a sale

18 Oct 2018by James Dunford Wood

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Growth 2000 UK Report 2018

The best British retailers lead the world in terms of implementing multichannel strategies.

Operations & Logistics

Strategy & Innovation

INTERVIEW Alex Simion of BrandAlley on the importance of customer-centricity

Industry

Amazon invests to create a potential 1,000 'Silicon Valley' jobs in the UK

EDITORIAL What's working in retail as online spending slows?

19 Oct 2018by Chloe Rigby

We’re taking stock of the context in which retail is taking place, and looking at how one top performing retailer is achieving that success. It’s about focusing on the customer and their shopping ...

Editorial16 Oct 2018

EDITORIAL A new generation of mobile in retail

231

Editorial16 Oct 2018

EDITORIAL Footasylum, Shoe Zone, Superdry and Gear4Music: approaching multichannel from different directions

165

Editorial12 Oct 2018

EDITORIAL Reporting from IRC 2018 and beyond on how retailers are adapting to change

275

Editorial11 Oct 2018

EDITORIAL Are native apps dead? Don't speak too soon

610

Editorial09 Oct 2018

EDITORIAL Leading retailers and brands from Hotel Chocolat to Philips on strategies in a challenging market, plus IRC 2018

445

Editorial05 Oct 2018

EDITORIAL Why putting the customer first matters – and what it means to retailers from DFS to Waitrose

641

Editorial03 Oct 2018

EDITORIAL Driving change from the top – How HoF can use its blank canvas

398

Editorial02 Oct 2018

EDITORIAL From Amazon to Selfridges: how Top500 retailers are investing in their businesses

353

Editorial28 Sep 2018

EDITORIAL What's the point of stores as fashion sales move further online?

549

The Netflix model: How Philips and Husqvarna are embracing the subscription economy

Strategy and Innovation12 Oct 2018

Are apps dead? IT and marketing pros are turning to AMP and PWAs to save time, money and improve security

Mobile09 Oct 2018

David Wild CEO of Dominos on three pillars to customers satisfaction

Industry07 Oct 2018

Wearables open up a new financial services frontier, expert say

Mobile08 Oct 2018

CASE STUDY How The Kooples handles international customer enquiries

Industry05 Oct 2018

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