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IREU Top500 The Customer Report: 2018

IREU Top500 The Customer Report: 2018

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IRUK Top500 retailers from John Lewis to Screwfix share multichannel insights

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IRUK Top500 retailers from John Lewis to Screwfix share multichannel insights
IRUK Top500 retailers from John Lewis to Screwfix share multichannel insights
In today's InternetRetailing newsletter we're looking at how leading IRUK Top500 retailers from John Lewis and Screwfix to Topps Tiles and Halfords are developing multichannel strategies that meet the needs of the modern consumer.

We report on how Topps Tiles is finding sales and profits growth through an approach of multichannel convenience – and inspiration, while omnichannel systems are credited for fast sales growth at Screwfix. Meanwhile, John Lewis has teamed up with a leading YouTuber to communicate its menswear trends, and Halfords is acquiring as it expands its online cycling business.

We also have news from up and coming retail business Rock Pamper Scissors, which is pioneering a new way of booking hairdressing appointments and which offers useful insights for all those using mobile in retail. Today's guest comment comes from Cristina Constandache of Cheetah Ad Platform who considers another use of mobile in retail: geolocation.

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