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IRUK Top500 The Customer Report: 2018

IRUK Top500 The Customer Report: 2018

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Monitoring fast changes in the way we shop this Christmas

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Monitoring fast changes in the way we shop this Christmas
Monitoring fast changes in the way we shop this Christmas
In today's InternetRetailing newsletter, the focus remains firmly on Christmas. With nine shopping days (including today) now remaining before the big day, the way we shop is changing as we watch. Today, John Lewis tells how its customers are shopping differently this year - think click and collect and in-store digital. We cover a report that suggests fast growth in such alternative delivery options will be a theme of this Christmas.

Another theme for this festive season has already been set – the fast growth of Black Friday as a key pre-Christmas shopping day. Today IMRG-Capgemini figures show the scale of that growth, as measured by their e-Retail Sales Index.

Today we also report on updates from MySale and Carpetright.

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