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IREU Top500 The Customer Report: 2018

IREU Top500 The Customer Report: 2018

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Tales of digital innovations, plus the latest on Christmas shopping

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Tales of digital innovations, plus the latest on Christmas shopping
Tales of digital innovations, plus the latest on Christmas shopping
In today's InternetRetailing newsletter, we have stories on some of the latest digital innovations. We're also monitoring how well retailers have coped with peak shopping season over the course of the Cyber weekend, and beyond. We have heartening news from John Lewis and MetaPack on how retailers handled logistics over the weekend, and we also have the latest updates on how much was spent and how well traders performed in our rolling report on the Christmas season.

Today we also report on news of welcome innovations from Stagecoach Bus UK as it updates digital in a move that should make bus services more convenient, and hear from Tyrers Department Store in St Helens as it introduces digital in the form of an innovative social media-driven clothes rail.

All of these are important at a time when consumers are now coming to expect the on-demand service from retailers and other kinds of merchant, as outlined in a new report from Barclaycard which we also cover today.

In today's guest comment David Poole of myPinPad considers ways that retailers can improve the online purchase process.

Event presentations and interviews

In today's newsletter we're featuring an interview with Christine Bardwell of Oracle at Internet Retailing Conference 2015. You can also catch up with presentations and other interviews from IRC 2015 on the event website now.

Our webinars

Click to visit the Internet Retailing webinars page to catch up on any that you may have missed, while you can also view them on our IRTV channel.

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