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IREU Top500 The Customer Report: 2018

IREU Top500 The Customer Report: 2018

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World of opportunity for retailers who champion the customer

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World of opportunity for retailers who champion the customer
World of opportunity for retailers who champion the customer
In today's InternetRetailing newsletter, we report on the world of opportunity that's out there for retailers who sell online, as figures from OC&C and Google suggest that UK ecommerce exports will more than treble to £45bn by 2020. We also report on new Tesco chief executive Dave Lewis as he says Tesco does best when it champions the consumer. It's easily said, and most retailers promise that they do just that. It's the reality that each delivers to their customers that makes the real difference. Today we also report that one in five UK adults never opens emails from brands. But for those who succeed, the size of the market alone suggests there's plenty of opportunity for growth.

Today we also report on Laura Ashley as it delivers a 6.1% rise in online sales and Supergroup as it reports double digit growth.

Our guest comment comes from Tink Taylor of dotmailer who has suggestions for five automated emails that every retailer should set up.


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