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EDITORIAL How retailers from Holland & Barrett to Next are adapting to meet customers’ new needs

25 Sep 2020by Chloe Rigby

GUEST COMMENT Survival of the fittest: the evolution of customer experience post-Covid

25 Sep 2020by Ivan Mazour

GUEST COMMENT How will COVID-19 really affect the future of retail?

24 Sep 2020by Mike Callender

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Boohoo sets out how it will deal with ‘substantially true’ supply chain allegations of poor working conditions and low pay

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Warnings of strong ecommerce demand this Christmas as customers shift online – threatening in-store jobs

Editorial

The latest from the editorial team.

EDITORIAL How retailers from Holland & Barrett to Next are adapting to meet customers’ new needs

25 Sep 2020by Chloe Rigby

Customers continue to do more of their shopping online - a change that that accelerated during the Covid-19 lockdown and doesn’t seem to be going away as workers are asked to continue working from ...

Editorial24 Sep 2020

EDITORIAL How the meaning of online is evolving – and who are going to be the winners

105

Editorial22 Sep 2020

EDITORIAL How Covid-19 continues to affect retailers, both online and offline

108

Editorial18 Sep 2020

EDITORIAL How retailers are rebalancing multichannel post-Covid

Editorial17 Sep 2020

EDITORIAL How lockdown has seen apps come into their own – with a twist

189

From Amazon to Ocado: how retailers are responding to customers who now appear more willing to buy online

Editorial15 Sep 2020

From Amazon to Ocado: how retailers are responding to customers who now appear more willing to buy online

144

Editorial11 Sep 2020

EDITORIAL The big questions now facing multichannel and ecommerce retailers

141

Editorial10 Sep 2020

EDITORIAL How to succeed in retail: become a marketplace and go international

Editorial08 Sep 2020

EDITORIAL How multichannel capability helped Wickes, Toolstation, JD Sports, ScS and Halfords handle Covid-19

152

Editorial04 Sep 2020

EDITORIAL How retailers are building back better from Covid-19 - while Brexit challenges loom

106

Aldi trials click and collect service for the first time in the UK

Operations and Logistics14 Sep 2020

Fast fashion retailers turn to apps, marketplaces and ‘pre-loved’, while luxury brands embrace social media ahead of London Fashion Week

Mobile16 Sep 2020

Amazon offers luxury brands a new route to market

Strategy and Innovation15 Sep 2020

Zara owner Inditex heads into profit on back of 74% ecommerce swing

Industry16 Sep 2020

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