Close this search box.

5 Key Ecommerce Consumer Trends for 2023 from Mondi’s Annual Trend Research

8 Feb 2023
14:00 -

Join our webinar on 8th of February at 14:00 in association with Mondi in which we will explore the details of their latest whitepaper, Understanding online consumer shopping behaviour and attitudes to packaging.

The webinar will take an overview at what is happening in the market, and take a  deep dive into the data produced from the survey of more than 5,000 consumers in Germany, Poland, France, Sweden and Turkey.

The webinar will explore buying behaviour to understand how often customers are shopping online: what they are buying, why they buy online and how much they are spending.The panel will also discuss consumer demands and expectations for the packaging of the goods that they order online and whether they are being met.

We will share the results on the concept of ‘unboxing’, the impact that has on purchasing decisions and analyse how our 2022 results compare to previous years by drawing out key trends that retailers and brands need to consider for the future:

Trend 1 – Protection and a consideration of the environment will continue to be two of the strongest customer requirements
Trend 2 – How overpackaging can cost future purchases as well as cause brand damage
Trend 3 – Why the unboxing moment matters to customers and can promote customer loyalty
Trend 4 – Consumer willingness to pay for packaging that suits their needs is increasing
Trend 5 – The behaviour and trends of Millennials is becoming more important

Featured Speakers

Nedim Nisic

Mondi Group eCommerce Director


Nedim Nisic took over as Group eCommerce Director as of the 1st of October. He drives Mondi Group’s eCommerce strategy as a global leader in sustainable packaging and paper. From the Mondi Group office in Vienna, Nisic will work together with the management teams to align the Group’s eCommerce portfolio solutions and strategy, ensuring a one-stop-shop for customers representing a variety of eCommerce shipping needs and volumes. Nedim Nisic joined Mondi in 2018 as eCommerce Manager in the Corrugated Solutions segment. Since then, he has successfully created and implemented the eCommerce market strategy, aligned targets, collaborated with other Mondi segments and managed international key accounts. He also led the segment automation initiative that involves building the first packing automation machine and partnerships with existing machine suppliers.

Elizabeth Morrell

Research Editor


Katie Searles



Katie is Editor of DeliveryX and a B2B journalist who has covered topics including the last-mile, urban logistics, zero-emission trends and technology, as well as robotic innovations. Katie has also worked as a broadcast journalist for radio stations covering the east coast of Scotland and BBC London. Additionally, she has chaired both in-person and virtual conferences.

More Events

9 Oct 2024
09:00 -
9 Oct 2024
09:00 -
9 Oct 2024
09:00 -

Register for Newsletter

Group 4 Copy 3Created with Sketch.

Receive 3 newsletters per week

Group 3Created with Sketch.

Gain access to all Top500 research

Group 4Created with Sketch.

Personalise your experience on