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Fastest online sales for three years, but at what price?

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In today’s Internet Retailing newsletter we’re starting to get a fuller picture of how retailers fared this Christmas. Online sales grew at their fastest rate for more than three years, according to new BRC figures. But that growth came at a cost, according to the same organisation’s shop price index data, showing the role of online in falling prices, which are hitting profits.

Among the individual retailers, clear distinctions are emerging between those who saw strong growth and those who did not. Nowhere is that more clearly delineated than in the competitive supermarket sector, where online grew fast for Sainsbury’s and Tesco, but where its lack hit Morrisons hard. Today we also report on the Christmas multichannel figures from Marks & Spencer and Ted Baker, as well as Lovehoney and Domino’s Pizza.

Finally, today’s guest comment comes from Kevin Dowd of CNS Group, who considers how PCI DSS projects get stuck – and how to unstick them.

Our events

We’re now gearing up for Internet Retailing Expo 2014 (IRX 2014) in Birmingham. The event will be held on March 26 and 27 at the NEC in Birmingham, where there’ll be an array of conference streams, workshops and a wide range of exhibitors showing off the latest cutting edge technologies. Watch the Internet Retailing website for the latest news on speakers and exhibitors, but registrations are already open on the IRX 2014 website.

Catch-up on IRC 2013

If you missed an Internet Retailing Conference 2013 presentation that you’d like to catch up on, you can do so now through the post-event website. Visitors to can access all the presentations that we’ve been given permission to share with our audiences.

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