The Growth 2000 performance index benchmarks the retailcraft of the largest 2000 retailers in the UK outside of the Top500, measuring the areas of Search, Mobile, Delivery, and Social. The index takes the customer's perspective to see whether and how these companies are positioned to grow. Some are brands selling direct-to-customer for the first time; others are niche or regional retailers with a strong appeal within their target demographics; while still others are international retailers looking to expand their customer base in the UK.
As retail channels fragment more and more, direct to consumer retail is set to fill the gap in shoppers lives as it can drive better personalisation and make consumers feel like they are part of something.
Trotters, a family run children’s store established 29 years ago, has six stores and an online shop and has increased its ecommerce sales growth by 50% year on year. So how did it achieve this amazing ’feet’?
Payment data from Ingenico reveals that Black Friday has become a week-long shopping festival, with online businesses across a wide range of industries seeing their best sales to-date in various European markets