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EDITORIAL How the meaning of online is evolving – and who are going to be the winners

24 Sep 2020by Paul Skeldon

EDITORIAL How Covid-19 continues to affect retailers, both online and offline

22 Sep 2020by Chloe Rigby

GUEST COMMENT Why the retail sector cannot afford to lose sight of ecommerce

22 Sep 2020by Tony Preedy

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The 2020 RetailX Europe Top1000

Operations & Logistics

Strategy & Innovation

Strategy and Innovation

Holland & Barrett customers can now build their shopping basket from the Covid-secure queue

Strategy and Innovation

Pets at Home sees shoppers continue to buy in a ‘new normal’ pattern, supported by its omnichannel capability

Guest Comments

Hear from different industry professionals, sharing their thoughts and views.

GUEST COMMENT Why the retail sector cannot afford to lose sight of ecommerce

22 Sep 2020by Tony Preedy

Tony Preedy of Fruugo considers why the retail sector cannot afford to lose sight of ecommerce

Guest Comment18 Sep 2020by Jon Roberts

GUEST COMMENT Why retailers have to keep up with consumers now more than ever

53

Guest Comment17 Sep 2020by Xabier Miqueo

GUEST COMMENT How to use emotion-infused loyalty to drive growth

78

Guest Comment15 Sep 2020by Ken Fleming

GUEST COMMENT Making supply chains more resilient to the next disruption

91

Guest Comment11 Sep 2020by Vikram Murthi

GUEST COMMENT Retail winners are embracing an AI-enabled supply chain

182

Guest Comment10 Sep 2020by Adhish Kulkarni

GUEST COMMENT Successful customer engagement is giving the people what they want – but what do they want?

105

Guest Comment08 Sep 2020by Andy Halliwell

GUEST COMMENT The role of the store in the 90% economy

98

Guest Comment04 Sep 2020by James Manderson

GUEST COMMENT Eight in 10 UK customers are still cautious about physical shopping – here’s how brands stay relevant in the ‘new normal’

95

Guest Comment03 Sep 2020by Jean Shin

GUEST COMMENT WhatsApp Business: Fashion’s new runway, storefront and service centre?

278

Guest Comment01 Sep 2020by Sam Bocetta

GUEST COMMENT The challenges and benefits of using payment gateway integrations

72

Aldi trials click and collect service for the first time in the UK

Operations and Logistics14 Sep 2020

Fast fashion retailers turn to apps, marketplaces and ‘pre-loved’, while luxury brands embrace social media ahead of London Fashion Week

Mobile16 Sep 2020

Amazon offers luxury brands a new route to market

Strategy and Innovation15 Sep 2020

Zara owner Inditex heads into profit on back of 74% ecommerce swing

Industry16 Sep 2020

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