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How omnichannel is supporting retail growth

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Online is playing an important role in supporting retail sales growth, we report in today’s InternetRetailing newsletter. It’s a role that’s underlined in today’s welcome news of strong January growth for retail sales, thanks to a bravura performance from online. We also report on Dunelm’s plans to invest further in ecommerce following 50% growth in multichannel sales, and on Vente-Privee’s reports of UK sales growth.

We also have an interview with Andy Harding of House of Fraser in the wake of the launch of its new mobile-first website, while today’s IRX 2014 preview focuses on the Mobile and Mobility Conference. And we’re looking to the future with news of how retail is set to change from Shingo Murakami, managing director of Rakuten’s in today’s extra guest comment slot.

Our webinars

On February 26, we’ll be joined by Azzam Sheikh, SEO and social media manager of National Tyres and Autocare, and Nils Michaelis, marketing analyst at Trustpilot, to explain how National Tyres and Autocare used online reviews to engage their customers, increasing conversions by 8.7%, in a webinar, Utilise online reviews to increase your conversions. The event starts at 11am. Find out more here

Our events

We’re now gearing up for Internet Retailing Expo 2014 (IRX 2014) in Birmingham. The event will be held on March 26 and 27 at the NEC in Birmingham, where there’ll be an array of conference streams, workshops and a wide range of exhibitors showing off the latest cutting edge technologies. Watch the Internet Retailing website for the latest news on speakers and exhibitors, while registrations are open on the IRX 2014 website.

Catch-up on IRC 2013

If you missed an Internet Retailing Conference 2013 presentation that you’d like to catch up on, you can do so now through the post-event website. Visitors to can access all the presentations that we’ve been given permission to share with our audiences.

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