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EDITORIAL How retailers from Holland & Barrett to Next are adapting to meet customers’ new needs

25 Sep 2020by Chloe Rigby

GUEST COMMENT Survival of the fittest: the evolution of customer experience post-Covid

25 Sep 2020by Ivan Mazour

GUEST COMMENT How will COVID-19 really affect the future of retail?

24 Sep 2020by Mike Callender

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The 2020 RetailX Europe Top1000

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Boohoo sets out how it will deal with ‘substantially true’ supply chain allegations of poor working conditions and low pay

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Warnings of strong ecommerce demand this Christmas as customers shift online – threatening in-store jobs

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Focus on the retail industry and the upcoming trends that will change the shape of the industry.

Nike digital sales rocket 82% as stores slump worldwide

23 Sep 2020by Paul Skeldon

Sportswear firm Nike has seen a huge rise in online sales as it bounces back from a coronavirus slump, with digital sales rocketing 82% during the June to August quarter, offsetting falling revenue ...

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Comments

Retail experts share their observations and opinions

GUEST COMMENT Survival of the fittest: the evolution of customer experience post-Covid

25 Sep 2020by Ivan Mazour

GUEST COMMENT How will COVID-19 really affect the future of retail?

24 Sep 2020by Mike Callender

GUEST COMMENT Why the retail sector cannot afford to lose sight of ecommerce

22 Sep 2020by Tony Preedy

GUEST COMMENT Why retailers have to keep up with consumers now more than ever

18 Sep 2020by Jon Roberts

GUEST COMMENT How to use emotion-infused loyalty to drive growth

17 Sep 2020by Xabier Miqueo

GUEST COMMENT Making supply chains more resilient to the next disruption

15 Sep 2020by Ken Fleming

GUEST COMMENT Retail winners are embracing an AI-enabled supply chain

11 Sep 2020by Vikram Murthi

GUEST COMMENT Successful customer engagement is giving the people what they want – but what do they want?

10 Sep 2020by Adhish Kulkarni

GUEST COMMENT The role of the store in the 90% economy

08 Sep 2020by Andy Halliwell

GUEST COMMENT Eight in 10 UK customers are still cautious about physical shopping – here’s how brands stay relevant in the ‘new normal’

04 Sep 2020by James Manderson

GUEST COMMENT WhatsApp Business: Fashion’s new runway, storefront and service centre?

03 Sep 2020by Jean Shin

GUEST COMMENT The challenges and benefits of using payment gateway integrations

01 Sep 2020by Sam Bocetta

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Frontline

Feedback from the frontline of multichannel retail

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UPDATED Coronavirus round-up: the retail response to Covid-19

Co-op rolls out online shop and two-hour food delivery service in UK

UK ‘leads the world’ in online shopping, with over a third of consumers buying online multiple times a week

Past Times website taken down as WH Smith buys the brand

Smartphones drive growth in UK ecommerce market

Back to school now third largest shopping event in the UK: study

Superdry, Monsoon and INTU at “most at risk of collapse due to COVID-19”, trader warns

Helen Merriot of EY on 2030 customer expectations: "Buying will be about AI, shopping will be about experience"

90% of e-commerce start-ups end in failure within the first 120 days

Friday deadline for comments on the proposed merger of Sainsbury's and Asda

COVID-19

RetailX Coronavirus Consumer Confidence Tracker - 25th March

RetailX Coronavirus Consumer Confidence Tracker - 11th March

Latest Industry News

Zara owner Inditex heads into profit on back of 74% ecommerce swing

16 Sep 2020

Carrefour ramps up food delivery capabilities in Belgium

16 Sep 2020

New August figures suggest online sales growth of recent months starting to slow

11 Sep 2020

More than 235,000 jobs forecast to go from UK retail in 2020 – with more than 125,000 already gone

10 Sep 2020

Former catalogue company Freemans rebrands as online department store, adds new brands

09 Sep 2020

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Frontline

Home delivery companies face significant customer service challenges in the run up to ChristmasExpert partner: Sensée

How businesses can embrace new online payment strategies to maximise conversionExpert partner: Ingenico ePayments

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