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EDITORIAL How Top500 retailers from Burberry to The Works from are targeting digital at a time when online sales are expanding fast but overall sales are falling

22 Jan 2021by Chloe Rigby

GUEST COMMENT Reduced Return Rates: A Bonus For Fashion Retailers...But Don’t Get Too Comfortable

22 Jan 2021by Sarah McVittie

GUEST COMMENT: Is the dust settling? Or is the payments industry just getting revved up for 2021?

21 Jan 2021by Stefan Merz

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Ecommerce grew by 46% in 2020 - its strongest growth for more than a decade – but overall retail sales fell by a record 1.9%: ONS

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ANALYSIS How online retailers are responding to new trade barriers affecting their European Union exports

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Ecommerce grew by 46% in 2020 - its strongest growth for more than a decade – but overall retail sales fell by a record 1.9%: ONS

22 Jan 2021by Chloe Rigby

Online sales grew by 46% in 2020, compared to the previous year - the largest increase since 2008, official figures show today. Within that, online food sales saw the greatest increase, growing by 79....

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Retail experts share their observations and opinions

GUEST COMMENT Reduced Return Rates: A Bonus For Fashion Retailers...But Don’t Get Too Comfortable

22 Jan 2021by Sarah McVittie

GUEST COMMENT: Is the dust settling? Or is the payments industry just getting revved up for 2021?

21 Jan 2021by Stefan Merz

GUEST COMMENT The Retention Economy–and how retailers can win in it

19 Jan 2021by Katie Kelly

GUEST COMMENT Does ecommerce need social media? You bet!

15 Jan 2021by Brian Skewes

GUEST COMMENT Key Learnings from the 'Perfect Storm' of Covid, Peak & Brexit

14 Jan 2021by Bobbie Ttooulis

GUEST COMMENT The top three ways to fuel ecommerce hypergrowth using augmented analytics

12 Jan 2021by Alexander Igelsböck

GUEST COMMENT Counting the cost to transform for the future

08 Jan 2021by Stuart Higgins

GUEST COMMENT: The power of user-generated content in a retailer's marketing strategy

07 Jan 2021by Loran Gutt

GUEST COMMENT Why marketplaces hold the key to retail recovery

05 Jan 2021by Brendan Walsh

GUEST COMMENT Video & Commerce, the next step for retail and entertainmerce?

04 Jan 2021by Philip Rooke

GUEST COMMENT 2021 Ecommerce Predictions: Where does Personalisation go from here?

31 Dec 2020by James White

GUEST COMMENT Launch control: what customer services teams need when preparing for a blockbuster launch

24 Dec 2020by Brendan Dykes

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UPDATED Coronavirus round-up: the retail response to Covid-19

UK ‘leads the world’ in online shopping, with over a third of consumers buying online multiple times a week

Co-op rolls out online shop and two-hour food delivery service in UK

Past Times website taken down as WH Smith buys the brand

90% of e-commerce start-ups end in failure within the first 120 days

Smartphones drive growth in UK ecommerce market

Back to school now third largest shopping event in the UK: study

Superdry, Monsoon and INTU at “most at risk of collapse due to COVID-19”, trader warns

Shoppers set to spend £1bn on personalised gifts this year: study

Helen Merriot of EY on 2030 customer expectations: "Buying will be about AI, shopping will be about experience"

COVID-19

RetailX Coronavirus Consumer Confidence Tracker - 25th March

RetailX Coronavirus Consumer Confidence Tracker - 11th March

Latest Industry News

Online sales record highest growth for 13 years in 2020: IMRG

12 Jan 2021

Online sales grew by a third as shoppers shielded from Covid-19 in 2020 – but total sales fell by a record 0.3%: BRC

12 Jan 2021

Best bits PART 1: RetailCraft 23 - "Bring a smile to customers' faces" - Pepsico Europe and Whittards of Chelsea

06 Jan 2021

Best bits PART 2: RetailCraft 23 - "Bring a smile to customers' faces" - Pepsico Europe and Whittards of Chelsea

06 Jan 2021

Online grocery sales double in December leading to biggest Christmas on record for supermarkets, but many consumers still don’t like it

06 Jan 2021

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