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IRC 2019 PREVIEW The countdown is on for this year’s conference

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The countdown has started for this year’s InternetRetailing Conference which opens its doors next Thursday. 

IRC 2019, to be held at the Business Design Centre, in Islington, London on October 10 features a line-up of speakers from brands as varied as Liberty London, Adidas,, Watch Shop and Pernod Ricard UK.

Senior retailers from the big-name brands will share their visions for the future, how they are seeing their strategic initiatives translated into practice and how they are implementing new technology across their businesses.

Delegates will hear from thought-leaders on the key actions retailers must now prioritise in a fast-changing industry. The event starts with a plenary session featuring speakers including Andy Lightfoot, UK and US chief executive of SpaceNK, Stephen Dowling, vice president, digital growth, at Adidas, Zia Zareem-Slade, customer experience director at Fortnum & Mason, David Lloyd, managing director, UK & Nordics at the Alibaba Group, and Jarno Vanhatapio, chief executive and founder of The conference then moves into six conference tracks that focus in on different key areas of RetailCraft: customer experience and loyalty, omnichannel, customer expectations, tech enablers and innovation, customer engagement and loyalty and growth and new markets.

The event goes beyond the presentation format to feature round tables, workshops and 1-2-1 meetings that offer delegates the chance to discuss and share their own ideas as well as hear from leaders in the field. 

Attendees can also join practical, hands-on workshop sessions on key retail technologies from companies that have led significant projects for globally-renowned retailers, brands and services. 

An afternoon plenary session then features a panel on ethical ecommerce, featuring Suzanne Westlake, head of corporate responsibility and corporate affairs at Ocado, Kieren Mayers, director of environment and compliance at Sony Interactive Entertainment, and Jo Jackson, chief creative officer at Speakers in the closing keynote panel will include Henry Eccles, head of UK commerce, global partnerships EMEA, at Google, Amy Vener, head of retail strategy at Pinterest and Ed Couchman, UK general manager at Snap Inc, owner of Snapchat.

Stuart Barker, director, InternetRetailing Events, said: “What’s not to love at this year’s IRC?  We have a great line of up of CXOs and Directors from retail trailblazers, disruptors and established names; an immersive programme that lets you get deep into the discussion; and a focus on how to delight the customer and exceed their expectations.”

Last year’s conference welcomed more than 800 digital retail leaders, many of whom return each year, both to stay up to date with the latest trends, and to meet up with friends, colleagues and peers from across the industry.

IRC 2019 takes place at the Business Design Centre in Islington, London. A full-price retailer delegate ticket costs £495, but as an InternetRetailing reader we can offer you 75% off full price tickets if you use discount code IRMSEB100 (for retailers only).

Image courtesy of InternetRetailing Events

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