Customer

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23 Sep 2026
A challenger has emerged for Shopify in the Norwegian ecommerce market. Co-created by entrepreneur Greg Taube, Famme combines an online store, payments, shipping, point...
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22 Sep 2026
Amazon has blocked Meta’s AI shopping agent Muse from browsing and buying items from its retail platform.
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21 Sep 2026
CustomerX will bring together senior leaders from across retail, hospitality, travel, leisure and technology to explore how businesses can win a greater share of customer...
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16 Sep 2026
New insights from meal-kit provider HelloFresh demonstrate the benefits of unique first-party data to subscription retailers – giving them the ability to spot trends...
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16 Sep 2026
Subscriptions have always been something of a Holy Grail for retailers in their promise of regular, predictable income...
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15 Sep 2026
Wickes delivered a strong volume-led performance for the first half of FY26/27. The home and DIY retailer recorded revenue of £865.3 million...
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11 Sep 2026
Cart abandonment remains one of ecommerce’s most persistent challenges, and delivery is often the silent culprit.
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10 Sep 2026
Primark has announced that it will be launching home delivery in the UK – representing a U-turn for the retailer, which has fiercely resisted offering...
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10 Sep 2026
Nine in 10 Brits (90%) belong to at least one loyalty scheme, according to new research from American Express.
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9 Sep 2026
Shashank Agrawal, founder and CEO of StarApps, explains how agentic search and shopping are transforming the role of the traditional home page.