Just Eat has appointed Claire Pointon as its new managing director for the UK and Ireland.
Pointon has over 20 years of commercial experience in customer strategy, brand innovation and marketing.
She most recently held the position of customer director at department store John Lewis where she led the customer function, both digitally and in-store.
She held the position for over three years, having joined the business as an omnichannel director in February 2020.
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Prior to John Lewis, she worked at Dixons Carphone, where she joined the group as a group customer and commercial director before being appointed to chief product officer and chief customer and commercial office, where she was responsible for Carphone Warehouse trading.
Pointon has also held senior positions at Kerry Foods and Deutsche Telekom.
“I’m delighted to be joining Just Eat Takeaway.com at such an exciting time for the business. Online food delivery is increasingly becoming a part of our daily lives, with more customers than ever looking for convenience and choice online,” Pointon said.
“The passion from the team for leading the industry, our customers and partners is clear to see and I’m looking forward to leading the UK and Ireland’s next phase of the journey.”
She succeeds Andrew Kenny, who joined Just Eat Takeaway.com’s management board as chief commercial officer last year.
Image credit: Just Eat
