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Lidl installs click and collect lockers across 24 stores


Lidl has installed click and collect lockers for customers to send and receive parcels in 24 of its UK stores.
The lockers from InPost have been installed in stores including in London, Birmingham and Manchester.

InPost works with retailers including boohoo and Holland & Barrett. Shoppers receive a code which they then scan at the locker to open it and either retrieve or deposit a parcel. The lockers can also be used to return online orders.

The goal is to allow customers to combine errands in order to reduce unnecessary travel during the pandemic, while offering a contact-free fulfilment method for online orders.

Jason Tavaria, CEO of InPost, said: “With current lockdown guidance limiting how and when people can leave the house, it is vital that they are able to maximise each trip and not make unnecessary additional journeys.

“Installing delivery lockers at one of the UK’s best-loved supermarkets allows them to do this and also provides a useful, contact-free outbound resource at a time when many Post Offices are closed.

“The positive feedback we’ve already had from customers shows they’re open to change, with trip-chaining becoming more common and demonstrating the demand for greater integration between how people work, shop and play.”

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