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The latest news and insight on how retailers are choosing which products to sell - and how, around the world.

John Lewis invests in customer experience and delivery capacity as 74% of first-half sales take place online

16 Sep 2021by Chloe Rigby

Waitrose expands capacity as grocery sales continue to shift channels

H&M ecommerce sales rise by almost a third as the retailer brings online and the store closer together

UPDATED Non-essential shops could open as early as June 1 – if Covid-19 infection rate permits

More than 17,000 UK shops forecast to close in 2020; plus what happens after the CVA?

GUEST COMMENT Retailers’ enthusiasm for digital signage and wi-fi requires network investment

Boots Advantage Card holders can now collect points on their mobile and spend them in-store

CASE STUDY Zara: augmenting its retail reality

Microsoft working on check-out free tech for retailers, Walmart viewing with interest

Government issues fresh 'Covid secure’ guidance as it says non-essential retail shops can open by June 15

Two ways Sainsbury's and Argos are moving closer together

CASE STUDY John Lewis: customer-centric delivery

Latest Location News

Thousands of shops close in six months as shoppers continue to buy online and locally: study

06 Sep 2021

August a ‘turning point for footfall’ as experts cautiously predict a good Q4

03 Sep 2021

INTERVIEW Simone Sweeney of Lego on the immersive toyshop at the heart of its multichannel strategy

03 Sep 2021

Retail footfall rises 8.2% across Bank Holiday weekend as High Street shows signs of recovery

31 Aug 2021

Measuring the influence of Love Island on online fashion sales – and retailers

27 Aug 2021

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