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GUEST COMMENT As clothing brands reach critical Covid pinch point, ecommerce strategies will determine tomorrow's brand winners and losers

11 Aug 2020by Tommy Kelly

EDITORIAL How responding to consumer demand is driving responsible ecommerce

07 Aug 2020by Chloe Rigby

GUEST COMMENT Hybrid retail in the next phase

07 Aug 2020by Chris Purcell

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The 2020 RetailX Europe Top1000

Operations & Logistics

Strategy & Innovation

How are customer expectations changing in a digital post-pandemic world? Study

Brands

How PepsiCo uses ecommerce to learn about its European customers and how they like to buy

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GUEST COMMENT Hybrid retail in the next phase

07 Aug 2020by Chris Purcell

Chris Purcell of Episerver considers how retailers can integrate online and offline retail to take a new hybrid approach to selling post-Covid

Location07 Aug 2020

Footfall still low – but recovering - in July amid predictions that online sales will remain historically high

220

Strategy and Innovation04 Aug 2020

Dixons Carphone cuts 800 jobs as it streamlines shop management and focuses on omnichannel retailing

332

Strategy and Innovation03 Aug 2020

Hobbycraft plans multichannel expansion via small format shops – and says its online sales grew by 200% during the Covid-19 lockdown

346

Guest Comment30 Jul 2020

GUEST COMMENT Retail after COVID-19: From contactless omnichannel fulfilment to changing customer perceptions

128

Strategy and Innovation30 Jul 2020

John Lewis Partnership outlines a digital-first strategy for world where 20% of Waitrose sales and 60% of John Lewis’ are made online

558

COVID-1930 Jul 2020

Two ways Sainsbury’s is using mobile technology to help customers avoid queuing in its shops

344

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Comments

Retail experts share their observations and opinions

GUEST COMMENT As clothing brands reach critical Covid pinch point, ecommerce strategies will determine tomorrow's brand winners and losers

11 Aug 2020by Tommy Kelly

GUEST COMMENT Hybrid retail in the next phase

07 Aug 2020by Chris Purcell

GUEST COMMENT Turning resilience into long term revenue

06 Aug 2020by Terry Hunter

GUEST COMMENT Using gamification to drive conversion in retail  

04 Aug 2020by Ben Stirling

GUEST COMMENT Can retail fulfilment still deliver as warehouse staff keep their distance?

31 Jul 2020by Laura Morroll

GUEST COMMENT Retail after COVID-19: From contactless omnichannel fulfilment to changing customer perceptions

30 Jul 2020by Zach Thomann

GUEST COMMENT Making the most of customer data to improve brand retention

28 Jul 2020by Leyton Ede

GUEST COMMENT How to pivot your Amazon strategy: now and after Covid-19

24 Jul 2020by Ronald Dod

GUEST COMMENT 5 trends transforming digital retail post-crisis

23 Jul 2020by Jean-René Boidron

GUEST COMMENT Omnichannel retail and the future of shopping

21 Jul 2020by Pete Wickes

GUEST COMMENT Efficiency, efficiency… sustainability: how AI can help retailers achieve both goals

17 Jul 2020by Wayne Snyder

GUEST COMMENT Life in 2022: How a Global Pandemic Changed Payments

16 Jul 2020by James Booth

View All Comments

Frontline

Feedback from the frontline of multichannel retail

Scaling in a Crisis: How PetShop.co.uk Handled a 300% Increase in Demand

Home delivery companies face significant customer service challenges in the run up to ChristmasExpert partner: Sensée

Consumerism vs. Conscious Commerce: Striking the Balance – New Research by PFS & LiveArea

How businesses can embrace new online payment strategies to maximise conversionExpert partner: Ingenico ePayments

Company Spotlight: James and James Fulfilment

How Will Your Contact Centre Teams Cope With The Festive Season Retail Peak?

How Will Your Contact Centre Teams Cope With The Festive Season Retail Peak?Expert partner: Sensée

Company Spotlight: Manhattan Associates

Big news at the Community Day: Shopware 6 Now Available as a Cloud SolutionExpert partner: Shopware

7 actions retailers need to take when reopening

7 actions retailers need to take when reopening

Company Spotlight: CommerceHub

How an omnichannel strategy will help retailers through the crisis

How an omnichannel strategy will help retailers through the crisis

View More Frontline

Most Viewed

UPDATED Non-essential shops could open as early as June 1 – if Covid-19 infection rate permits

H&M ecommerce sales rise by almost a third as the retailer brings online and the store closer together

More than 17,000 UK shops forecast to close in 2020; plus what happens after the CVA?

GUEST COMMENT Retailers’ enthusiasm for digital signage and wi-fi requires network investment

Microsoft working on check-out free tech for retailers, Walmart viewing with interest

Government issues fresh 'Covid secure’ guidance as it says non-essential retail shops can open by June 15

CASE STUDY Zara: augmenting its retail reality

Two ways Sainsbury's and Argos are moving closer together

CASE STUDY John Lewis: customer-centric delivery

Most millennials still prefer stores to online shopping – but they want more mobile in-store and better click and collect

COVID-19

RetailX Coronavirus Consumer Confidence Tracker - 25th March

RetailX Coronavirus Consumer Confidence Tracker - 11th March

Latest Location News

Two ways Sainsbury’s is using mobile technology to help customers avoid queuing in its shops

30 Jul 2020

Card Factory reports online sales rising fast as a result of Covid-19 lockdowns - and shops recovering faster than first expected

28 Jul 2020

Dip in weekend visitors to English high streets more likely to be down to the weather than face masks: Springboard

27 Jul 2020

Naked Wines’ sales up by 77% – showing it's 'ideally positioned' for the shift online

24 Jul 2020

Hammerson launches crowd checker app to make shoppers feel safe to return to its malls

22 Jul 2020

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Frontline

Home delivery companies face significant customer service challenges in the run up to ChristmasExpert partner: Sensée

How businesses can embrace new online payment strategies to maximise conversionExpert partner: Ingenico ePayments

How Will Your Contact Centre Teams Cope With The Festive Season Retail Peak?Expert partner: Sensée

Big news at the Community Day: Shopware 6 Now Available as a Cloud SolutionExpert partner: Shopware

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