Currys and PC World are introducing same-day deliveries with the aim of making their logistics services more convenient for customers.
The electrical retailers, both part of the Dixons Retail Group, are working with Royal Mail Courier Service to offer sameday deliveries to London customers. Shoppers ordering small box items for delivery to London, Greater London and other selected postcodes, and who place their orders before 9.30am will receive them between 6.30pm and 10pm that day.
The new service comes alongside an improved next-day delivery service, now available for orders placed before midnight for delivery between 6.30pm and 10pm the following day. Previously the cut-off point was 5pm.
The retailers are also introducing Sunday deliveries, adding to an existing Saturday delivery. “A Sunday proposition with delivery between 2.30pm and 6pm will allow for more flexibility, suiting customers’ busy 21st century lives,” said a spokesperson.
As with same-day delivery, the services will launch in London and Greater London, and are expected to expand to other
areas of the country “in the short-term”.
Same day and Sunday deliveries will cost £14.99 while next-day delivery starts from £4.99. The service does not include large home appliances and TVs whose screens measure more than 39in.
Meanwhile, the first Dixon’s Travel ‘store of the future’ has been unveiled at Gatwick Airport.
The retailer has brought in-store digital into play at the concept store, located in the South Terminal of the airport, and this is set to be the blueprint for other stores in the Dixons Travel group of airport-based electricals stores.
Digital signage is used throughout the new store to showcase products. Travellers can find out about individual products and related offers through look books stored on tablet computers. Digital merchandising tables featuring 32in rear
projection floating screens over themed areas are intended to bring a sense of theatre to the product floor. The 1,466 sq ft site also features a KNOWHOW bar where customers can stop off for technical advice and repairs, while the concept does away with the traditional point-of-sale.