The July edition of InternetRetailing focuses on how retailers are taking advantage of the opportunities and overcoming the challenges of peak season shopping, from Boxing Day to Black Friday. Holiday shopping periods place huge demand on operations and logistics networks, while customers expect the same smooth service as they do all year round. This issue speaks to leading retailers and suppliers to find out how shops can ensure they make the best of the holiday season.
In this issue you will find:
● Our cover interview with House of Fraser’s Chief Customer Officer on how the retailer is applying DevOps principles in its IT estate
● Key insights from our recent reports on operations and logistics and mobile
● How a consumer “see now, buy now” mentality is transforming order fulfilment
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