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EDITORIAL From Pets at Home to Burberry and Clarks: retailers start to define their post-Covid plans

22 May 2020by Chloe Rigby

GUEST COMMENT The three biggest data challenges facing today’s online retailers and how to overcome them

22 May 2020by Alexander Igelsböck

EDITORIAL “Shopping will never be the same” – here’s how

21 May 2020by Paul Skeldon

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RXUK Top500 Report 2020

The RetailX UK Top500 2020

Operations & Logistics

Strategy & Innovation

Government issues fresh 'Covid secure’ guidance as it says non-essential retail shops can open by June 15

COVID-19

How leading UK retailers are approaching safe distancing in-store in practice

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Marketplaces

Insight into a growth of marketplaces and their place in retailers' international expansion plans, with a focus on global juggernauts including Amazon and eBay.

Facebook taps into growth in ecommerce with launch of Shop feature for retailers

20 May 2020by Paul Skeldon

Social media giant Facebook has launched a new Shop feature, which will allow retailers to sell on its platform and to integrate selling from Instagram too.

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Comments

Retail experts share their observations and opinions

GUEST COMMENT The three biggest data challenges facing today’s online retailers and how to overcome them

22 May 2020by Alexander Igelsböck

GUEST COMMENT Adapting ecommerce for lockdown and beyond

19 May 2020by Zack Sullivan

GUEST COMMENT Life after lockdown: how retailers can prepare their store go-live strategy

15 May 2020by Emile Naus

GUEST COMMENT Knowledge is power: how to harness in-store mobility to maximise sales

14 May 2020by lee jones

GUEST COMMENT From dark store to hybrid store – adapting to a new world order

12 May 2020by Joe Farrell

GUEST COMMENT The key to reducing online basket abandonment? Keeping up with customer payment preferences

07 May 2020by James Booth

GUEST COMMENT How data helps retailers in a crisis

05 May 2020by Kerry Young

GUEST COMMENT How to implement a long-term IT strategy for retail

01 May 2020by Chloe Rigby

GUEST COMMENT How to nail dynamic content that drives revenue

30 Apr 2020by Mike Austin

GUEST COMMENT How automation in retail can bring customers back through the door

28 Apr 2020by Christopher Baird

GUEST COMMENT How to improve customer loyalty and boost online sales

24 Apr 2020by Jonathan Birch

GUEST COMMENT What’s next for the omnichannel shopper?

23 Apr 2020by David Wharram

View All Comments

Frontline

Feedback from the frontline of multichannel retail

Customer retention matters more than ever. Here’s how to manage it

Customer retention matters more than ever. Here’s how to manage it Expert partner: Mention Me

Customer Service During COVID-19: Best practice tactics for queries (and complaints!)

Customer Service During COVID-19: Best practice tactics for queries (and complaints!) Expert partner: eDesk by xSellco

Uncertainty surrounding Magento 1: Shopware publishes migration white paper Expert partner: Shopware

4 Reasons Search Is the Most Critical Issue for Your Brand This Year Expert partner: Yext

Making a meaningful difference through times of crisis

Making a meaningful difference through times of crisis Expert partner: Pure360

Maintaining relevant personalisation tactics during the coronavirus crisis

Maintaining relevant personalisation tactics during the coronavirus crisis Expert partner: Pure360

Navigating eCommerce in a Changing Climate Expert partner: Visualsoft

What COVID-19 Means for Retailers and Their Commerce Strategies Expert partner: Zoovu

Shoppers trust personal recommendations more than any other brand advertising Expert partner: Mention Me

Listen Up CX Execs. Have you forgotten your most important customer?

Listen Up CX Execs. Have you forgotten your most important customer? Expert partner: Critizr

Bis Henderson Recruitment Roundtable: Finding a holistic approach to diversity Expert partner: Bis Henderson

Omnichannel Fulfillment: The Never-Ending Delivery Expert partner: Logistyx

View More Frontline

eBay shows the effects of lockdown on its business

SecretSales.com founders take back control of the company through an MBO

All aboard for voice commerce: Virgin Trains sells tickets through Amazon Alexa

Tesco: on why it's closing its Tesco Direct operations

Urban Outfitters revamps iOS app, adds Apple Pay and opens third party marketplace

Amazon's Prime Day has 'Black Friday' halo effect on retailers

Amazon's Prime Day 'halo effect' brings a 156% uplift to mobile app market

Sainsbury’s-Asda merger: can mobile and store footprint take on Amazon?

EDITORIAL Will an Amazon Tax revive the High Street – or is that Sports Direct's job?

Amazon tightens its grip on UK ecommerce, with 30% share

COVID-19

RetailX Coronavirus Consumer Confidence Tracker - 25th March

RetailX Coronavirus Consumer Confidence Tracker - 11th March

Latest Marketplaces News

Amazon faces warehouse shutdown in France

15 Apr 2020

Amazon to delay prime day to August, but VoD services could fill the gap

08 Apr 2020

It’s Amazon vs Bol.com as ecommerce giant debuts in Netherlands

17 Mar 2020

bol.com offers doorstep pick-up for returns

17 Mar 2020

IKEA makes marketplace debut, opening flagship store on China’s Tmall

11 Mar 2020

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Frontline

Customer retention matters more than ever. Here’s how to manage it Expert partner: Mention Me

Customer Service During COVID-19: Best practice tactics for queries (and complaints!) Expert partner: eDesk by xSellco

Uncertainty surrounding Magento 1: Shopware publishes migration white paper Expert partner: Shopware

4 Reasons Search Is the Most Critical Issue for Your Brand This Year Expert partner: Yext

Making a meaningful difference through times of crisis Expert partner: Pure360

Maintaining relevant personalisation tactics during the coronavirus crisis Expert partner: Pure360

Navigating eCommerce in a Changing Climate Expert partner: Visualsoft

What COVID-19 Means for Retailers and Their Commerce Strategies Expert partner: Zoovu

Shoppers trust personal recommendations more than any other brand advertising Expert partner: Mention Me

Listen Up CX Execs. Have you forgotten your most important customer? Expert partner: Critizr

Bis Henderson Recruitment Roundtable: Finding a holistic approach to diversity Expert partner: Bis Henderson

Omnichannel Fulfillment: The Never-Ending Delivery Expert partner: Logistyx

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