Marketplaces

Insight into a growth of marketplaces and their place in retailers' international expansion plans, with a focus on global juggernauts including Amazon and eBay.

Marketplaces and social commerce – on mobile – set to dominate Peak shopping…

23 Sep 2020by Paul Skeldon

Consumers are increasingly turning to marketplaces to search for gifts, with 48% of shoppers now using online marketplaces such as Amazon as the primary source of inspiration during peak shopping.

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Retail experts share their observations and opinions

GUEST COMMENT Survival of the fittest: the evolution of customer experience post-Covid

25 Sep 2020by Ivan Mazour

GUEST COMMENT How will COVID-19 really affect the future of retail?

24 Sep 2020by Mike Callender

GUEST COMMENT Why the retail sector cannot afford to lose sight of ecommerce

22 Sep 2020by Tony Preedy

GUEST COMMENT Why retailers have to keep up with consumers now more than ever

18 Sep 2020by Jon Roberts

GUEST COMMENT How to use emotion-infused loyalty to drive growth

17 Sep 2020by Xabier Miqueo

GUEST COMMENT Making supply chains more resilient to the next disruption

15 Sep 2020by Ken Fleming

GUEST COMMENT Retail winners are embracing an AI-enabled supply chain

11 Sep 2020by Vikram Murthi

GUEST COMMENT Successful customer engagement is giving the people what they want – but what do they want?

10 Sep 2020by Adhish Kulkarni

GUEST COMMENT The role of the store in the 90% economy

08 Sep 2020by Andy Halliwell

GUEST COMMENT Eight in 10 UK customers are still cautious about physical shopping – here’s how brands stay relevant in the ‘new normal’

04 Sep 2020by James Manderson

GUEST COMMENT WhatsApp Business: Fashion’s new runway, storefront and service centre?

03 Sep 2020by Jean Shin

GUEST COMMENT The challenges and benefits of using payment gateway integrations

01 Sep 2020by Sam Bocetta

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Frontline

Feedback from the frontline of multichannel retail

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eBay shows the effects of lockdown on its business

SecretSales.com founders take back control of the company through an MBO

Tesco: on why it's closing its Tesco Direct operations

All aboard for voice commerce: Virgin Trains sells tickets through Amazon Alexa

Urban Outfitters revamps iOS app, adds Apple Pay and opens third party marketplace

Amazon tightens its grip on UK ecommerce, with 30% share

Amazon's Prime Day has 'Black Friday' halo effect on retailers

Amazon's Prime Day 'halo effect' brings a 156% uplift to mobile app market

Sainsbury’s-Asda merger: can mobile and store footprint take on Amazon?

EDITORIAL Will an Amazon Tax revive the High Street – or is that Sports Direct's job?

COVID-19

RetailX Coronavirus Consumer Confidence Tracker - 25th March

RetailX Coronavirus Consumer Confidence Tracker - 11th March

Latest Marketplaces News

Google continues to ramp up its ecommerce offering, making Buy on Google commission free

23 Jul 2020

Carrefour expands online range with grocery marketplace

30 Jun 2020

GUEST COMMENT A winning UK strategy despite and through Covid-19: E-Grocery

30 Jun 2020

Zalando extends Connected Retail to Poland, Sweden, Spain

16 Jun 2020

‘Rags to riches’: new UK upcycling marketplace launches to promote sustainable shopping

03 Jun 2020

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Home delivery companies face significant customer service challenges in the run up to ChristmasExpert partner: Sensée

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