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IRUK Top500 The Customer Report: 2018

IRUK Top500 The Customer Report: 2018

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Aurora Fashions, ASOS, join UK launch of social gifting service Wrapp

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Aurora Fashions, ASOS,  join UK launch of social gifting service Wrapp
Aurora Fashions, ASOS, join UK launch of social gifting service Wrapp
Wrapp, the leading US mobile social gifting app for celebrating, thanking, surprising and delighting friends and family with free gift cards from top brands, is now available in the UK for download from Apple’s App Store or Android Market.

Created for social media and smartphone users, Wrapp makes it fun and easy to give, receive and redeem gift cards using mobile devices or the Web, and allows Facebook friends to contribute to the presents.

“Wrapp is a super easy way to remember big and small moments in friends’ lives with gifts of real value,” said Hjalmar Winbladh, Wrapp co-founder and CEO. “We think simple acts of kindness like gift giving should be an everyday event – especially among friends and family.”

Wrapp’s charter merchant partners in the UK include:

• ASOS – U.K.’s largest independent online fashion and beauty retailer

• Aurora Fashions – the group behind the respected women’s fashion brands Coast, Oasis and Warehouse; Karen Millen

• Caratime – the world's premier online luxury jewels and watches e-shop

• Clas Ohlson – home improvement chain with stores in Sweden, Norway, Finland and the UK

• Fitness First – the world’s largest gym and health club group

• iSUBSCRiBE – magazine and newspaper subscription service featuring 2,000 titles

• Pizza Express – the nation’s favorite high street restaurant

• Rosetta Stone – the world's #1 language-learning software

• Theater Tokens – a network of more than 240 venues nationwide.

“We’ve enjoyed good results with Wrapp in Sweden, so being part of Wrapp’s start in the U.K. was a natural next step,” said Clas Ohlson U.K. Managing Director Mark Gregory. “We’ve been using Wrapp in Sweden to reward our loyal customers as well as promoting new store openings. Customers enjoy giving their friends free gift cards and they appreciate the convenience of using their phones to redeem them.”

Gift cards in the U.K. are now a £4.5 billion industry, which has grown 2 percent to 12 percent over the last nine years, and is expected to continue its upward trend into 2012 and beyond, according to the Bracknell-based UK Gift Card & Voucher Association.

“Wrapp has come up with a totally new and unique way to use mobile phones and social networking to provide online gifts to customers which can then be redeemed in our stores,” said Ish Patel, Group Omni-Channel Director at Aurora Fashions. “One of the things we like best about Wrapp is our brand is being recommended and endorsed to you by your friends, giving the brand the benefit of the power of advocacy from those you trust most.”

How Wrapp Works

To get started, download the Wrapp mobile app from Apple’s App Store or Android Market, or use the web app at www.wrapp.com, and connect the Wrapp app to your Facebook account.

Wrapp will immediately start alerting you about friends’ birthdays and other occasions, and all you have to do to celebrate is choose a free or paid gift card offered by one of your friend’s favorite brands – no strings attached.

The gift you give appears on your friend’s Facebook wall, so all of your mutual friends can add on to the present.

To collect a gift card you click on the link sent to you in email, text message (SMS) or on your Facebook wall and automatically download the Wrapp app. When you’re ready to use a gift card, you select the Wallet tab in the app, and the gift card you want to redeem. Then, press the Redeem button, and present the gift card and its barcode displayed on the phone’s screen to the cashier, who will scan the barcode and complete the transaction.

“With Wrapp, your gift cards are always right there in your pocket when you’re ready to pick out something you really like,” said Winbladh. “Anyone around the world with friends in the U.K. can now use Wrapp to send real gifts as easily as posting messages on Facebook.”

Wrapp was started last year by Winbladh and a small team of entrepreneurs in Sweden, including Andreas Ehn, Spotify’s founding chief technology officer; Carl Fritjofsson, strategy advisor to Groupon.se; Aage Reerslev, founder of mobile browser Squace; and Fabian Mansson, former CEO of H&M and Eddie Bauer, who now serves as Wrapp’s chairman. Winbladh co-founded Sendit, the first mobile Internet company, where he served as CEO, and took it public in 1997, before being acquired by Microsoft. In 2006 Winbladh co-founded Rebtel, now the world's largest independent mobile VoIP company.

Gift partners participating in Wrapp’s start in Sweden include the country’s largest sporting goods retailer Stadium, Dixon’s nationwide consumer electronics giant Elgiganten, designer underwear brand Björn Borg, street wear fashion stores WeSC, and household goods chain Cevera among 30 other top Swedish merchants.

Since mid-November when Wrapp began service, more than 150,000 consumers have sent nearly 1 million gift cards in Sweden. Every gift card posted on a recipient’s Facebook timeline or wall is seen by approximately 80 percent of their friends. Participating merchants report that sales average at least four times the face value of a free gift card offered on Wrapp.
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