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IRUK Top500 The Customer Report: 2018

IRUK Top500 The Customer Report: 2018

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Compuware helps you know what your native apps are up to

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Technology company Compuware has launched a free Mobile Application Monitoring Service, designed to let commercial app owners understand who is using them and how they are performing. The tool is designed to help refine user experience of apps and drive ROI understanding, the company says.

The service monitors mobile performance from the real user perspective, giving organizations the ability to analyze who is using their mobile applications; see performance by device and browser; know the impact of device characteristics such as signal strength, battery charge and memory; all with integrated crash detection and diagnostics.

This insight enables IT and business leaders to proactively address performance issues and maximize business results, which is of critical importance as mobile engagement continues its explosive growth.

"Our customers tell us they need better solutions for managing mobile applications,” explains Steve Tack, Vice President of Product Management for Compuware's APM business unit. “They started with crash analytics, but as mobile applications have become mainstream, they now want crash, performance and business analytics all in one easy-to-use solution. As mobile applications become industrialized, operations, development and business teams are looking for all three dimensions in a single Mobile APM solution."

The Mobile Application Monitoring Free Edition is available here and features the following capabilities:

• Monitoring of Real End-Users' Mobile Application Experiences: Compuware APM Mobile Application Monitoring Free Edition is the only solution that monitors and tracks application usage, performance, availability, business level information, and captures and detects crashes in a single solution. With the Free Edition, you can begin monitoring all aspects of an iOS or Android mobile application in minutes.

• Mobile Application Usage Tracking: tracks the numbers of users and their application sessions across geographies, devices and networks, giving organizations the insight needed to optimize their applications to achieve better business results.

• Availability Measurement and Reporting: delivers insight into whether the application is stable and consistently available, able to serve the customer when it is needed, every time.

• Monitoring Mobile Application Performance: Free Edition measures performance of a mobile application directly from the mobile device to understand the end-user impact of poor performance, with detailed performance trending and patterns over time.

• Isolating Root Causes of Crashes and Errors, Down to the Line of Code: capture and analyze any error or crash that end users experience. Drill down on crashes to see what happened on a device at the time of a crash and identify critical information such as operating system, carrier, geographic location, battery level, other running applications, and the specific line of code where the problem occurred.

Try it free and let us know how you get on.
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