Twitter
Facebook
Linked In
RSS
Login or Register
New to InternetRetailing?
Register Now
Internet Retailing
Site Menu
More
User Menu
More
Amplience
Mention Me
ProSKU
IRUK Top500 The Customer Report: 2018

IRUK Top500 The Customer Report: 2018

You are in: > Home > Themes > Mobile

This is your 1 complimentary article for this month

Become a member for unlimited and immediate access.


Register
Already a member? Log in here

Mobile spending to overtake transactions on laptops and desktops this year: study

Linked InTwitterFacebookeCard
Mobile spending to overtake transactions on laptops and desktops this year: study
Mobile spending to overtake transactions on laptops and desktops this year: study
Spending on mobile devices such as smartphones and tablet computers will overtake transactions made on desktops and laptops this year, according to a new study.

Juniper Research says a “significant proportion” of m-commerce purchases would previously have been carried out on desktops but are now migrating to the newer devices.

In its report, Digital Payment Strategies: Online, Mobile and Contactless 2014-19, it predicts that the annual global value of the different digital payment methods will hit $4.7 trillion by 2019, up from just over $2.5 trillion this year.

It says the largest increase in spending will come as shoppers buy physical goods remotely, while emerging markets such as China will also play their part. It points to China’s online marketplace Alibaba, which accounted for 20% of global business-to-consumer and consumer-to-consumer sales in 2013.

Streaming of on demand music and video services is also growing, as sales of DVDs and CDs fall.

The report also says contactless activity will be driven by card rather than mobile purchases. “While we are now seeing contactless transactions scaling up in markets such as Australia, Poland and the UK, almost all current consumer usage is via the card," says report author

“However, with banks increasingly attracted to an NFC model in which they have full control of the customer, then we may well see some high profile deployments in the medium term.”

The study comes at the same time as Visa Europe’s Working Day Spend Report, which found 17m UK workers were frustrated by the inconvenience of cash payments. Some 23% were regularly caught out by not having enough cash on them to make a payment, while 30% had had to ask a taxi to stop so they could find a cash machine. But Sandra Alzetta, executive director at Visa Europe, said: "There’s no need for people to be frustrated by cash. You can already make contactless payments at more than 300,000 places in the UK – not just in retailers but also on London buses and taxis.”
Linked InTwitterFacebookeCard

Become a Member

Create your own public-facing profile
Gain access to all Top500 research
Personalise your experience on IR.net
Internet Retailing
We are the magazine, portal and research source for European ecommerce and multichannel retail, hosting the board-level conversation for retailers, pureplays and brands across all of our platforms. Join the conversation.

© InternetRetailing Media

Latest Tweet

Internet Retailing
Tamebay
eDelivery
Twitter
Facebook
Linked In
Youtube
RSS
RSS
Youtube
Google
Linked In
Facebook
Twitter