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IREU Top500 The Customer Report: 2018

IREU Top500 The Customer Report: 2018

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Stance shoppers in US can skip checkout – and they don’t even need an app

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Look Ma, no app: Scan, pay and go without downloading anything. Cool or what?
Look Ma, no app: Scan, pay and go without downloading anything. Cool or what?

Shoppers at US fashion and gadget store Stance can now scan, pay and go using their phone, without having to queue at the checkout – and without having to download and app.

 

The solution was built with Moltin’s API-first commerce platform and was deployed in Stance stores this week. When shopping in a Stance store, a customer simply navigates to a short URL from their phone where they can scan the barcodes on product tags and check out using Apple Pay, Google Pay or a credit card.

 

Unlike other self-checkout solutions that require consumers to download an app, the Moltin-based solution deployed by Stance is a browser-based, progressive web application that is optimized for mobile. It is designed to behave like an app, but since it is browser based, it provides the ease of an ecommerce checkout experience in a physical store. To see the Stance self-checkout solution in action, – see the video below

 

“We are really excited to be at the forefront of the retail experience by offering a truly hassle-free self-checkout experience in our stores,” says Paul Zaengle, executive vice president of direct to consumer at Stance. “People don’t want to wait in line, and they don’t want to download an app to avoid a line either. This solution combines the richness of a physical retail store visit with the convenience of ecommerce to give our guests the best experience possible. We believe it will raise the bar in terms of what customers will come to expect from retailers. Moltin was able to develop and deploy this solution in less than two months, which is a testament to the power of its API platform.”

 

On the backend, Moltin’s APIs are submitting product information to the application, creating the cart, adding products and processing the checkout. Moltin’s API backend allows the solution to integrate seamlessly with Stance’s existing infrastructure, including their KWI POS system and Stripe payment processor.

 

Moltin will make the solution available to all customers as a reference application that can be customized to unique needs. Moltin’s APIs can connect to existing catalogs, payment gateways and POS systems, allowing retailers to manage store catalogs, inventory and order processing with their existing systems if desired.

 

Image: Stance

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