Aldi trials click and collect service for the first time in the UK

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Aldi is offering a click and collect service for the first time in the UK, the supermarket said today. 

The discounter is currently running a trial of the service for Aldi members of staff from one of its branches in the Midlands – and plans to expand that to customers in coming weeks.

During the current trial, Aldi staff can buy online from the supermarket’s full range of food, and then drive to pick it up at their local shop at the timeslot they booked when ordering. Orders are picked by store staff and brought to the shopper’s car at dedicated click and collect spaces at the booked time. Staff take a contact-free approach, and follow social distancing rules. 

If the trial is successful, Aldi says it will expand it to customers and to other shops in the country in the near future. It says the service offers shoppers greater flexibility as well as value. 

Giles Hurley, chief executive Aldi UK and Ireland, said: “We know that more and more people want to access the high-quality affordable food they know they can get at Aldi. This is yet another way we are innovating to make sure we best serve our existing customers and make Aldi’s great products and unbeatable prices available to even more people.”

Since the Covid-19 pandemic started and more people started to buy their groceries online, Aldi has tested out a number of new ways for its customers to buy. They can now order from a range of more than 300 Aldi products for home delivery in as little as 30 minutes. During lockdown, vulnerable shoppers could order food parcels online, which included tinned soup, rice and pasta and were delivered by courier to customers around the UK. 

Aldi, with 894 shops around the UK, is the fifth largest grocery retailer in the UK. 

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argos.co.uk
Operations and Logistics
29 Apr 2022

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